Watermill Express · 12 hours ago
Operations Manager
Ripon, CA
Full-time
Onsite
Mid Level
$22/hr - $32/hrWatermill Express is a company focused on providing quality water refill services. They are seeking an Operations Manager to lead field personnel, ensure operational uptime, and meet key performance indicators while maintaining a safe and efficient work environment.
RetailService IndustrySupply Chain ManagementWater
Responsibilities
Perform supervisory duties for all assigned personnel
Ensure operational uptime for assigned units
Maintain the station maintenance program which ensures the company’s quality standards are met
Participate in and/or oversee collection procedures
Operate within maintenance, repair, and controllable expense budgets
Keep a positive attitude when interacting with customers
Maintain a professional appearance (clean uniform and vehicle)
Oversee routine service and maintenance on company vehicles
Oversee market’s vehicle organization, maintenance, and cleanliness
Lead technical operations within the market
Function as the subject matter expert to assist in resolving high-level technical issues with our refill stations
Evaluate employee performance and/or identify technical and performance training opportunities to ensure Company standards are met
Communicate employee successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance
Provide SMART training and ensure all employees are certified
Provide safety training to all employees and ensure the market employees follow all safety protocols
Review and monitor unit support systems and delegate actions to appropriate staff
Assist with warehouse organization and cleanliness, as needed
Support District Manager and Regional Manager as needed
Regular and predictable attendance for required schedule
Follow safety guidelines and act in a safe manner
All other duties assigned
Qualification
Required
Strong leadership and team building skills
Ability to balance hands-on with oversight duties
Well-developed written and oral communication skills
Strong working knowledge of ERP, technical support systems, and MS Outlook
Team player with positive attitude
Ability to operate standard office equipment
Ability to read written instructions
Ability to operate a smart phone
Clean motor vehicle record and current valid driver license
Ability to work on-call for rotating weekends and evening
Ability to clearly communicate technical information
Basic mathematical skills
Familiar with use of voltmeter and similar diagnostic equipment
Advanced electrical and plumbing knowledge and experience required
Ability to lift 50 pounds
Capable of climbing ladders, walking, standing, stooping and bending
Ability to work safely in limited space inside refill stations
Ability to work in a variety of weather conditions, including extreme heat and cold
Ability to safely operate a motor vehicle
Regular and predictable attendance for required schedule
Follow safety guidelines and act in a safe manner
Preferred
Bilingual English/Spanish preferred
Electrical, maintenance, repair, or similar experience preferred
High School Diploma or equivalent preferred
Refrigerant and backflow certification preferred
Prior leadership experience preferred
Willing to gain certifications as required
Benefits
Company provided vehicle.
Comprehensive medical insurance- no monthly premium for employee only coverage.
Employer HSA contributions (if applicable).
Company provided life and AD&D insurance.
Optional benefits include dental, vision, supplemental life, short-term disability, accident and critical illness coverages.
Company provided Employee Assistance Program (EAP).
Vacation accrual.
Paid holidays.
401k and Roth eligibility with company match.
Company provided attire.
Incentive opportunities available (FT positions).
Company
Watermill Express
Watermill Express is the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-03Acquired
Leadership Team
Mike Gallagher
Chief Executive Officer
Recent News
AltAssets Private Equity News
2025-07-23
2025-07-22
Company data provided by crunchbase