AO Globe Life · 20 hours ago
Remote Customer Success Benefits Manager
AO Globe Life is hiring qualified individuals to join their mission-driven, fully remote team. The role involves conducting consultations with clients, guiding them through benefit options, and maintaining organized records to ensure excellent customer service.
Insurance
Responsibilities
Conduct scheduled Zoom consultations with clients
Guide individuals and families through personalized benefit options
Walk clients through the enrollment process
Maintain accurate, organized digital records
Deliver excellent customer service and follow-up
Participate in weekly training and mentorship sessions
Build strong client relationships that support long-term success
Qualification
Required
Strong interpersonal and communication skills
Organized, self-driven, and able to work independently
Confident on video and familiar with virtual tools
Motivated by purpose-driven work and helping others
Authorized to work in the U.S
Must have a reliable internet connection and a Windows-based laptop with a webcam
Preferred
Customer service or client-facing experience (preferred, not required)
Benefits
100% remote work environment
Flexible scheduling
All warm, pre-qualified leads—no cold calling
Weekly pay via direct deposit (commission-based)
Vested renewals for long-term income growth
Full training & full licensing support
Performance bonuses (monthly & quarterly)
Equity opportunity for qualifying team members
Clear career advancement pathways
Collaborative, mission-focused team culture
Company
AO Globe Life
AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division.