Lincoln Investment · 9 hours ago
Advisor Service Associate
Lincoln Investment, 601 Office Center Drive, Fort Washington, Pennsylvania, United States of America
Full-time
Hybrid
New Grad, Entry LevelLincoln Investment, recognized as one of Philadelphia's Top Workplaces for over ten years, is an independent broker dealer and registered investment advisor. The Advisor Service Associate assists in the daily management of business operations, including handling advisor and client inquiries, processing financial transactions, and ensuring high-quality customer service.
Insurance
Responsibilities
Respond to inquiries from internal as well as external team members via phone and email in a timely fashion
Collaborate with other team members to ensure advisors experience consistent, high-quality customer service
Assist with the processing of financial and non-financial transactions*
Perform detailed research as requested on customer accounts and respond on time
Communicate NIGO issues to Advisors and follow-up according to standard procedures
Develop working relationships with internal and external Lincoln associates and branch offices
Execute and oversee the accurate and timely processing of financial transactions, including but not limited to trades, transfers, and account maintenance
Process daily transactions while meeting process requirements, SLAs and achieving quality metrics
Comply with policy and procedures of the team and regulatory requirements
Review paperwork for accuracy, completeness and clearly communicate with advisors if items need attention
Communicate NIGO issues to Advisors and follow-up according to standard procedures
Develop working relationships with internal and external Lincoln associates and branch offices
Qualification
Required
Motivated, self-starting, passionate team player
Ability to respond to inquiries from internal as well as external team members via phone and email in a timely fashion
Ability to collaborate with other team members to ensure advisors experience consistent, high-quality customer service
Ability to assist with the processing of financial and non-financial transactions
Ability to perform detailed research as requested on customer accounts and respond on time
Ability to communicate NIGO issues to Advisors and follow-up according to standard procedures
Ability to develop working relationships with internal and external Lincoln associates and branch offices
Ability to execute and oversee the accurate and timely processing of financial transactions, including but not limited to trades, transfers, and account maintenance
Ability to process daily transactions while meeting process requirements, SLAs and achieving quality metrics
Ability to comply with policy and procedures of the team and regulatory requirements
Ability to review paperwork for accuracy, completeness and clearly communicate with advisors if items need attention
Ability to develop working relationships with internal and external Lincoln associates and branch offices
Customer service orientation
Ability to prioritize work and meet daily workload and deadlines
Strong verbal and written communication
Detail oriented with strong analytical and problem-solving skills
Ability to work in a team environment
Bachelor's degree and/or equivalent combination of education or related experience
Preferred
Financial Services experience
Client service background
Investment/operations/advisory/transaction processing experience
Strong knowledge of business computer applications (Microsoft Excel and Word)
Familiarity with the Pershing clearing and custody platform
Previous experience in same-day processing environment
Retirement Plans knowledge
SIE and Series 7/99 preferred
Benefits
Competitive compensation and benefits package
Company
Lincoln Investment
As a full-service broker-dealer and registered investment adviser, Lincoln Investment knows that there are many destinations along your life’s journey that require financial security.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Lovell Minnick Partners
2010-01-29Private Equity
Leadership Team
Diane McCarthy
Chief Financial Officer
Kevin O'Leary
Executive Vice President, Chief Growth Officer
Recent News
2025-06-12
Company data provided by crunchbase