Administrative Specialist I jobs in United States
cer-icon
Apply on Employer Site
company-logo

eTeam · 2 months ago

Administrative Specialist I

eTeam is looking for an Administrative Specialist I to provide quality customer service and support to Power Grid Operations. The role involves maintaining confidential information, managing office logistics, and facilitating communication between customers and internal teams.

Information Technology
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Provides quality customer service and support to Power Grid Operations
Maintains confidential Company/Employee information in a professional and discreet manner
Maintains office record retention files
Orders office supplies
Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
Updates local bulletin boards with required reference materials
Efficiently uses available tools or systems to effectively communicate reliability details to external customers
Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
Takes ownership of customer issues and problems until resolved, requesting assistance as needed
Facilitates communication between internal and external customers
Reports job status details to operation center personnel and others as requested
Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
Ensures work is scheduled and executed timely
Assist with preliminary research and root cause analysis for customer issues
Collaborates with other work groups to ensure desired customer experience
Professional and courteous in all contacts
Initiates facility/security requests (broken printers, lights, cameras, etc.)
Applies correct general ledger accounting in all work related applications and functions within area of responsibility
Assist in reconciling work order materials, labor, and equipment to represent actual field construction
Assist in resolving errors and prepares for close-out of construction work orders in work management system
Developing skill sets to report units of property to asset accounting accurately
Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
Creates appropriate work order to complete follow-up work
Processes Invoices and Customer Billing
Assist with managing Office Supply needs
Prepares for and provides emergency restoration support as needed
Supports the Delivery Operations reliability programs or processes using appropriate work management applications
Supports Human Performance safety culture through active participation in safety meetings
Follows ergonomics and office safety guidelines
Supports corporate initiatives
Demonstrates a commitment to continuous learning and development

Qualification

Customer serviceOffice managementGeneral ledger accountingWork management applicationsCommunication skillsTeam collaborationProblem-solving skills

Required

High School Diploma/GED
Onsite teammates

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

leader-logo
Swetta Bhatt
CEO APAC & India
linkedin
leader-logo
Aanchal Thakur
Chief Customer Officer
linkedin
Company data provided by crunchbase