California Department of Justice · 14 hours ago
Quality Assurance Supervisor I
Sacramento, CA
Full-time
Hybrid
Mid Level
$7,172/mo - $8,910/moCalifornia Department of Justice is seeking a Quality Assurance Supervisor I to oversee the Quality Assurance Unit within the Bureau of Firearms. The role involves planning and directing quality control reviews, analyzing IT needs, and training staff while ensuring compliance with relevant policies.
Law EnforcementNon Profit
Responsibilities
Planning, organizing, and directing workload of staff conducting quality control reviews of background eligibility checks made by Crime Analyst (CA) I on the Armed and Prohibited Persons Unit to ensure determinations are accurate, which will prevent the transfer or possession of firearms to prohibited persons
Analyzing information technology needs and database interfaces as appropriate to determine if updates/enhancements of BOF processes are necessary; making recommendations for programming enhancements to update existing firearms systems/databases; reviewing legislation for impact to the BOF, and drafting legislative proposals and Budget Change Proposals (BCPs) as needed to support BOF operations and processing needs. This requires a high level of technical expertise necessary to assess and evaluate highly complex technical issues and needed system enhancements. The incumbent must work well with the Application Development Bureau (ADB) information technology staff and/or consultants. This position also requires development of project timelines, workload projections, business rules, technical specifications, and data processing requirements
Researching and providing information to the BOF’s Deputy Attorney General (DAG) or Executive Management regarding firearm denial appeals
Training, mentoring, monitoring, and evaluating staff and responding to issues requiring progressive discipline, and administering Department policy as it relates to Family Medical Leave Act, Injury Illness Prevention, Workplace Harassment/Discrimination and Non-Retaliation
Qualification
Required
Under the general direction of the Quality Assurance Supervisor (Sup) II in the Bureau of Firearms (BOF), Quality Support Program – Limited Term, the Sup I is responsible for overseeing the Quality Assurance (QA) Unit QA Teams
Planning, organizing, and directing workload of staff conducting quality control reviews of background eligibility checks made by Crime Analyst (CA) I on the Armed and Prohibited Persons Unit to ensure determinations are accurate, which will prevent the transfer or possession of firearms to prohibited persons
Analyzing information technology needs and database interfaces as appropriate to determine if updates/enhancements of BOF processes are necessary; making recommendations for programming enhancements to update existing firearms systems/databases; reviewing legislation for impact to the BOF, and drafting legislative proposals and Budget Change Proposals (BCPs) as needed to support BOF operations and processing needs
This requires a high level of technical expertise necessary to assess and evaluate highly complex technical issues and needed system enhancements
The incumbent must work well with the Application Development Bureau (ADB) information technology staff and/or consultants
This position also requires development of project timelines, workload projections, business rules, technical specifications, and data processing requirements
Researching and providing information to the BOF's Deputy Attorney General (DAG) or Executive Management regarding firearm denial appeals
Training, mentoring, monitoring, and evaluating staff and responding to issues requiring progressive discipline, and administering Department policy as it relates to Family Medical Leave Act, Injury Illness Prevention, Workplace Harassment/Discrimination and Non-Retaliation
Benefits
Work-life balance
11 paid holidays
Flexible paid leave options
Consistent wage increases
Pension retirement
Job stability
Health/Dental/Vision Insurance
Public Service Loan Forgiveness (PSLF) and more!
Company
California Department of Justice
California Department of Justice is a non profit Law Enforcement agency.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hamid Formoli
Founder/Co-Chair-Middle Eastern and South Asian Employee Advisory Committee
Weslee Howell
Organization Development Partner - Office of Human Resources
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