Watco · 1 week ago
Business Systems Analyst - Overland Park, KS / Pittsburg, KS / Lowell, AR
Overland Park, KS
Full-time
Onsite
Senior Level
5+ years expWatco is a company focused on keeping the world's supply chain moving through their short line railroads and logistics hubs. The Business Systems Analyst will bridge the gap between IT capabilities and business objectives by collaborating with stakeholders to identify system improvements and streamline processes, while also contributing to project delivery and solution recommendations.
Customer ServiceLogisticsTransportationWarehousing
Responsibilities
Engage directly with business stakeholders to gather and document detailed business requirements, translating them into technical specifications
Develops, plans, and coordinates in-depth end-user reviews for existing and new systems, including application configuration, integrations, and related business processes
Facilitate brainstorming sessions with business stakeholders to understand the details of the problem being solved, and how to define a successful solution
Analyze current business processes and make recommendations for improvement based on industry trends and business knowledge
Perform functional analysis of Watco’s current business processes and supporting documentation. Conduct gap analysis and define target state architecture
Create and present reports to leadership and business stakeholders to support recommendations
Build relationships and act as a liaison between technical teams, business units, and vendors, to ensure smooth and effective communication
Support and contribute to ongoing business outreach efforts to ensure that Watco’s enterprise systems are aligned with evolving business and end-user goals
Work with partner teams to convey requirements in the manner they expect. (user stories, trouble tickets, high-level design documentation, etc.)
Collaborate with technical teams to design and implement IT solutions that meet business needs and better integrate applications with other enterprise systems
Manage small to medium-sized projects related to business system implementations and improvements. Work well with IT project managers to support and drive larger projects
Coordinate and conduct user acceptance testing to ensure solutions are functional through and after initial deployment
Assist technical and business staff with root cause analysis and process improvement to help teams resolve and prevent systems issues
Assist with documentation and support business teams in end-user training
Document key decisions, action items, and outstanding questions from meetings and communicate to necessary stakeholders
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience
5+ years of experience as a Business Systems Analyst or similar role, with focus on both on-premise and SaaS applications
Proficiency in requirements gathering and business process analysis
Technical proficiency in supporting and integrating third-party applications in an environment with multiple business units and diverse enterprise systems
Extensive experience in business analysis, design & process re-engineering
Positive, helpful attitude and a passion for solving problems
In-depth understanding of how the people, processes and technology within an organization interact, and how to create feasible and successful solutions to highly complex projects
Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop best practice recommendations
Business and technical knowledge to determine requirements, write high level design documents, and create test plans for large projects
Attention to detail and strong critical thinking skills – approaches tasks in an analytical manner and focuses on defining a complete and accurate solution to address root causes
Strong written and verbal communication skills and the ability to tailor communication to all levels of the organization, and to both technical and non-technical audiences
Able to clearly explain complex needs, requirements, and technical concepts to ensure understanding by all relevant stakeholders
Experience with multiple implementation methodologies (e.g., Agile, waterfall)
Ability to establish and maintain relationships with other business and IT leaders
Collaborative and able to work well with individuals across organizational boundaries and with groups of people from varied backgrounds, experience, and education levels
Manages customer expectations well – able to differentiate between needs and wants, and negotiate priorities to best serve customers and stakeholders
Strong interpersonal, teamwork and self-management skills
Preferred
Strong understanding of SaaS architectures, cloud platforms, and integrations
Familiarity with ERP systems, particularly SAP S/4 RISE or Microsoft Dynamics
Experience with HR systems such as SAP SuccessFactors, UKG Pro Workforce, ADP, etc. including systems architecture and configuration
Experience with other enterprise software such as Coupa, SAP EPPM, etc
Experience working with document management systems like OpenText
Familiarity with API integrations and data exchange
Understanding of entity relationships and data structures
Railroad or other transportation industry knowledge a bonus
Benefits
Outstanding culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Leadership and development programs offered through Watco University
Career advancement opportunities
Company
Watco
Watco is a full-service supply chain solutions provider specializing in rail, transloading, and logistics.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.57BKey Investors
Duration Capital Partners
2025-09-03Debt Financing· $250M
2025-06-17Private Equity· $600M
2024-07-10Debt Financing· $700M
Leadership Team
Dan Smith
Chief Executive Officer
Andy Cordischi
SVP, Chief Information Officer
Recent News
Morningstar.com
2025-09-04
2025-09-04
Venture Capital Firms
2025-06-22
Company data provided by crunchbase