Joseph Rowntree Housing Trust (JRHT) · 13 hours ago
Senior Administrative Support Officer
Buffalo-Niagara Area
Part-time
Onsite
Senior Level
£17.16/hr - £17.16/hrJoseph Rowntree Housing Trust (JRHT) is a housing association committed to providing high-quality services and affordable homes. The Senior Administrative Support Officer will support the General Management Team by providing administrative and reception services, managing daily reception duties, and ensuring compliance with regulatory requirements in residential care services.
Non ProfitReal EstateResidentialSocial Assistance
No H1B
Responsibilities
Managing day‑to‑day reception duties
Coordinating responsive repairs and maintenance through the Connect repairs system
Supporting cyclical planned maintenance and modernisation programmes
Supporting Health and Safety processes and systems to ensure compliance with all relevant regulatory requirements across both Residential Care and Extra Care services
Providing effective leadership and management support to Administrative Officers and General Assistants, including conducting regular meetings and supporting annual reviews
Having oversight of contractors delivering services at New Lodge, such as the Parks and Landscape team
Working closely with domiciliary care and residential care teams to ensure a seamless service for residents and applicants
Supporting Housing Officers with the effective letting and tenancy management of properties
Working in partnership with external agencies and working partners
Assisting Housing Officers in helping residents to sustain their tenancies through effective housing management activities
Qualification
Required
Experience in a customer-focused environment
Strong attention to detail
Ability to work under pressure
Confidence in organising and prioritising tasks
Compassionate, resident-focused approach
Clear and inclusive communication skills
Ability to work independently and as part of a team
Strong IT skills, including proficiency with Microsoft Office
Ability to adapt to bespoke systems
Commitment to equality, diversity and inclusion
Willingness to engage in ongoing training and development
Company
Joseph Rowntree Housing Trust (JRHT)
The Joseph Rowntree Housing Trust (JRHT) is a registered housing association and care provider in York and north-east England.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase