Access Community Health Network · 1 day ago
Bilingual Patient Benefit Specialist- Genesis
Chicago, IL
Full-time
Onsite
Entry Level
$17/hr - $20/hr
2+ years expAccess Community Health Network (ACCESS) is a nationally recognized leader in community health, focused on improving health outcomes for over 150,000 patients annually. The Bilingual Patient Benefit Specialist will work directly with patients to ensure they understand their insurance coverage and financial responsibilities, guiding them through the revenue cycle process.
AssociationHealth Care
Responsibilities
Conduct benefit orientation and explain financial requirements
Perform financial assessment interviews and screen for coverage/eligibility
Verify third-party and other healthcare coverage
Assist with program enrollment based on assessment results
Enter and maintain accurate benefit information in EHR
Support patients with Medicaid applications and redetermination
Guide patients through the revenue cycle process and support services
Qualification
Required
High school diploma or GED
Minimum of two (2) years of customer service experience
Ability to communicate clearly and effectively with diverse patient populations
Strong organizational and multitasking skills are essential
Bilingual in English and Spanish
Preferred
Prior experience with All Kids and Moms & Babies (MPE) programs preferred
Knowledge of Medicare, Medicaid, Marketplace insurance, and HMO regulations preferred
Knowledge of Electronic Health Records (EHR), especially EPIC preferred
Intermediate proficiency in Microsoft Office products (e.g., Word, Excel, Outlook)
Benefits
Tuition reimbursement and scholarship program
Comprehensive healthcare coverage including Medical, Dental, and Vision
Generous PTO after introduction period
403(B) retirement plan and financial resources to help you save and plan for your retirement
Life Insurance
Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace
Company
Access Community Health Network
Access operates 47 health centers and one dental health center throughout Chicagoland, serving nearly 210,000 patients annually.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Donna Thompson
Healthcare Executive Leadership Expert, Independent Board Member and Advisor, Immediate Past CEO
Mahomed Ouedraogo, CPA, CHCIO
Chief Executive Officer
Company data provided by crunchbase