Associate Clinical Administrative Coordinator jobs in United States
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Optum · 1 day ago

Associate Clinical Administrative Coordinator

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$16.15/hr - $28.80/hr
date1+ years exp

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Associate Clinical Administrative Coordinator role involves handling telephonic outreach to members, scheduling home visits with medical staff, and providing excellent customer service while maintaining confidentiality. This position requires flexibility in work hours and offers comprehensive training and development opportunities.

EducationHealth CareMedicalPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Complete outbound/inbound telephonic outreach to members utilizing auto dialer and manual dialing
Scheduling in home visits with a licensed medical staff member
Ensure the appointments are scheduled accurately and resolve any scheduling issues or concerns
Provide excellent customer service to engage our members
Constantly meet established productivity, time management, and quality standards while maintaining good attendance
Maintains confidential health information according to state and federal regulations including HIPAA
Hours for the Role - Mon-Fri 9am-5:30pm - local time

Qualification

Call center experienceTelephonic customer serviceMicrosoft WordMicrosoft ExcelBilingual (English/Spanish)Healthcare experienceTelephone etiquetteOrganizational skills

Required

High School Diploma / GED
Must be 18 years of age OR older
1+ years of call center and / or telephonic customer service experience
1+ years of professional experience in an office using the telephone and computer as the primary instruments to perform the job duties
Work experience using Microsoft Word (edit, create & save documents), Microsoft Excel (sorting & filtering data), and Microsoft Outlook (email, folders, attachments and calendaring)
Must have capability to work from home
Ability to work Monday - Friday 9:00am - 5:30pm local time

Preferred

Healthcare or insurance benefits experience
Medicaid and/or Medicare experience
Bilingual fluency in English and Spanish
Experience as a telecommuter
Comfort with technology, multiple screens, documentation

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

Optum

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Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
dateFounded in 2011
location
Eden Prairie, Minnesota, USA
people-size10001+ employees
web-link
https://www.optum.com/

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Castillo
Chief Executive Officer, Optum Care Delivery
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J
Jay Green
Chief Financial Officer
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Recent News

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2025-11-07
Company data provided by crunchbase