GEICO · 2 weeks ago
Principal Product Manager, Conversational Chatbot
Chevy Chase, MD
Full-time
Hybrid
Senior Level, Lead/Staff
$131K/yr - $230K/yr
10+ years expGEICO is a leader in Auto insurance and is on a multi-year technology transformation journey to enhance customer experience through digital innovation. They are seeking a Principal Product Manager to drive the online and mobile experience for millions of customers by guiding complex products from conception to launch and working cross-functionally with various teams.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Building complex conversational AI and Chatbot experiences and features at large scale
Defining and executing a multi-year unified vision in close partnership with our business and engineering teams
Leading cross-functional teams that drive results during product discovery and product delivery
Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into product vision, strategy and requirements
Owning and prioritizing short term and long-term product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
Partner with UX team to drive a stellar experience for our customers
Work with stakeholders to create, prioritize and execute the product roadmap related to entire lifecycle of policy experience
Leveraging modern architecture & great design to identify problem-solution fit
Evaluating trade-offs and negotiating requirements
Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.)
Understanding of current and future state architecture
Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates
Mentor other Product Managers and help in building a high performing product organization
Qualification
Required
Bachelor's Degree
At least 10+ years of experience in Product Management building complex software and technology products with proven record of accomplishment at large scale
Experience in building consumer facing online and mobile app products with strong customer focus and ownership mindset
Builder in mindset with proven experience in managing all aspects of building products throughout its lifecycle from concept to delivery to scaling
Experience using quantitative and qualitative data to inform design decisions and drive change
Preferred
MBA or equivalent experience
Bachelor's degree in a technical field such as software engineering or computer science
Experience in ecommerce, financial services and marketplace digital first companies
Self-starter and have a proven ability to operate in an ambiguous startup like environment
Benefits
Premier Medical, Dental and Vision Insurance with no waiting period
Paid Vacation, Sick and Parental Leave
401(k) Plan
Tuition Assistance
Paid Training and Licensures
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
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