Vaco by Highspring · 2 days ago
Sr. BSA - Policy Servicing Platform Experience Required
Raleigh, NC
Full-time
Hybrid
Senior Level
$90K/yr - $140K/yr
5+ years expVaco by Highspring is partnering with a growing insurance organization to add a Senior Systems Analyst who will support and evolve their core policy and product platforms. This role involves business analysis, system troubleshooting, product configuration, and cross-team collaboration to ensure the smooth operation of critical insurance applications.
Staffing & Recruiting
Hiring Manager
Faith Keller, PHR
Responsibilities
Review and interpret business requests related to insurance products and convert them into structured system requirements
Support the design and implementation of new product configurations, especially for annuity‑related functionality
Partner with technical teams and external vendors to evaluate system impacts, validate design decisions, and plan updates
Investigate and resolve data or system issues, using root‑cause analysis to prevent recurrence
Participate in system testing cycles by reviewing test scenarios, validating results, and assisting users with questions
Document system changes, application behaviors, workflow steps, and process maps for internal teams
Lead issue triage for assigned applications and help coordinate solutions across development, QA, and business groups
Identify opportunities to streamline processes, reduce manual work, or improve system stability
Create user training materials and assist with onboarding and transition to new features
Provide ongoing support during releases and product rollouts
Qualification
Required
Bachelor's degree in a related field (e.g., Computer Information Systems, Information Technology)
5+ years of experience in system or data analysis with strong knowledge of application components, integrations, and web services
Data Analysis and Root Cause Analysis - SQL, Javascript, etc
Must have supporting or configuring an insurance policy administration platform
Preferred
Familiarity with policy administration platforms and annuity products
Benefits
Competitive salary (DOE)
Long-Term Incentive Plan
Full-time role with comprehensive benefits
Growth-oriented, collaborative work environment
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase