Donnelly & Moore Corporation · 8 hours ago
Business Enablement Coordinator (Contractor)
Responsibilities
Draft and maintain business process documentation, intake forms, and meeting notes
Organize and standardize templates for BRM deliverables
Categorize requests based on predefined criteria (e.g., business domain, urgency)
Summarize findings for BRM team review
Produce simple visualizations and reports (e.g, Excel, dashboards) to depict request trends and patterns
Identify opportunities for process improvement based on observed intake patterns
Monitor intake channels (e.g., email, ServiceNow) for new requests
Perform initial review of incoming requests for completeness and clarity
Route requests to appropriate BRM team members or support teams
Track request status and follow up as needed to ensure timely resolution
Perform basic data entry as required
Qualification
Required
Strong written and verbal communication skills
Detail-oriented with ability to organize and structure information clearly
Basic analytical skills (e.g., ability to interpret request details and categorize)
Comfortable working independently and remotely
Familiarity with productivity tools (e.g., Microsoft Office Suite, SharePoint, Teams)
Interest in business analysis or enterprise processes
Preferred
Familiarity with Enterprise IT Service Management tools (e.g., ServiceNow)
Understanding of project management concepts, practices, and nomenclature
Basic experience with data visualization tools (e.g., Power Bi)