Praxis Engineering · 1 day ago
VTC Technician
Albuquerque, NM
Full-time
Onsite
Senior Level, Lead/Staff
$42.38/hr - $57.34/hr
8+ years expPraxis Engineering is a global technology and professional services company that focuses on delivering consulting and mission services. They are seeking a Video Teleconferencing (VTC) Technician who will manage VTC and conference room systems, support installations and upgrades, and troubleshoot technical issues. This role also involves mentoring junior technicians and ensuring the optimal performance of VTC equipment.
ComputerConsultingSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for daily management of MS Teams based VTC and Conference Room systems
Resolve problems and configure rooms to meet requirements for scheduled conferences
Operate and troubleshoot VTC and conference room equipment, initiating trouble tickets for external support when needed
Perform routine performance testing to ensure VTC equipment operates at optimal performance and capacity
Support the installation of new or upgrades of existing VTC systems
Serve as a Tier 2+ technician, handling uncommon incidents or requests outside the standard scope
Support VTC and Presentation Conferences, verifying functionality, assisting with setup, and troubleshooting during conferences
Perform spot checks of equipment to verify functionality on a scheduled basis
Troubleshoot Codec hardware, network, VLAN, software configurations, and inter-device connections
Respond to and resolve trouble tickets within the required Service Level Agreement (SLA)
Provide user training and mentor junior VTC technicians
Maintain an accurate and complete government asset inventory
Other duties as assigned
Qualification
Required
Top Secret clearance level must currently possess
8 + years of related experience
US Citizenship Required
Problem Solving
Technical Issues
Technical Troubleshooting
Education: Associate's Degree (Substitutions will be based on additional years of experience)
Technical Skills: System Administration, Video Teleconferencing Services, End User Support, Troubleshooting/Problem Solving
Security Clearance Level: DOE Q or TS
Skills and Abilities: Written and Oral Communication, Leadership, Strategic Planning, Organization, Problem Solving
Benefits
Medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
Praxis Engineering
Praxis Engineering, LLC., headquartered in Annapolis Junction, Maryland, is a consulting and solutions firm dedicated to the practical application of software and system engineering technologies to ensure the success of our customers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1M2017-10-17Acquired
2009-10-22Series Unknown· $1M
Leadership Team
Lisa C.
Chief Technology Officer
Company data provided by crunchbase