ModMed · 6 hours ago
Technical Consultant II
United States
Full-time
Remote
Mid LevelModMed is a company focused on modernizing the healthcare experience through innovative software solutions. They are seeking a Technical Consultant II who will be responsible for the technical implementation and delivery of integrated Image Management products and services, ensuring successful project timelines and client satisfaction.
Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareSoftware
Responsibilities
Responsible for the technical implementation and delivery of our integrated Image Management product
Coordinate with client teams to manage decisions and processes during the implementation period
Schedule technical calls with clients and validate that all requirements are met for a given project/timeline
Provide technical guidance, direction, and expertise where needed
Perform application installations and configurations for client technical implementations/Imaging devices
Coordinate activities with team members and set deadlines
Create and maintain technical documents as new products are released
Create and improve protocols as technology develops
Work with development teams to improve the product through enhancement requests and bug fixes
Provide technical direction, training, and support to internal teams
Act as a support resource to resolve Image Management client requests
Infrequently travels to the client site for advanced troubleshooting if necessary
Performs tasks off-hours as needed to complete specific projects or tasks, such as outages, device migrations, and service version upgrades
Qualification
Required
Industry knowledge of medical devices used in supported specialties (Ophthalmology, Podiatry, OBGYN, etc) and Image Management systems/workflow is ideal
Proficient in various business applications and tools, including, but not limited to Windows 10/11, Microsoft Office Suite, VPN Clients, and Remote access software. Windows Server 2016 (or newer), SQL Server 2016 (or newer), and Salesforce
Strong hardware and software troubleshooting abilities required
Ability to read, interpret, and create technical documents such as installation guides and procedure manuals
Maintains a positive and open attitude to change with an ability to adapt to new situations
Ability to quickly learn, analyze, understand, and convey complex information
Ability to speak effectively to groups of customers or employees
Project management and successful service delivery experience
Excellent verbal and written communication and interpersonal skills
Ability to effectively work independently and coordinate team efforts
Preferred
Networking, server infrastructure, and IS security knowledge strongly preferred
Benefits
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Company
ModMed
Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments
Founded in 2010
1001-5000 employees
H1B Sponsorship
ModMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$485.93MKey Investors
Warburg PincusIBMSummit Partners
2025-04-30Private Equity· $100M
2025-03-03Acquired
2022-02-22Series Unknown· $53.37M
Leadership Team
Daniel Cane
Chief Executive Officer
Joe Harpaz
Co-Chief Executive Officer
Recent News
2026-01-16
Crunchbase News
2025-12-31
Company data provided by crunchbase