Executive Associate, Alumni Support and Administration jobs in United States
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The George Washington University · 12 hours ago

Executive Associate, Alumni Support and Administration

The George Washington University is seeking an Executive Associate for Alumni Support and Administration. This role is responsible for managing alumni relations, executing communications and marketing plans, and overseeing the day-to-day operations of the Alumni Relations office.

Higher Education
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Responsibilities

Oversee day-to-day office operations, ensuring a smooth, professional, and efficient environment
Develop, implement, and maintain office policies, procedures, and best practices to improve efficiency and workflow
Manage all facilities operations, including oversight of the Alumni House and maintaining the master seating map for all Central Alumni Engagement personnel
Oversee procurement, inventory, and vendor relationships for all office supplies
Manage the administrative onboarding, scheduling, and general coordination for the Administrative Assistant and Student Employees
Manage the volunteer intake process, including overseeing the volunteer interest/application form
Disseminate volunteer information to the appropriate volunteer managers and program leads across the team
Code and track all volunteer activity and data within the central alumni database, ensuring data integrity and accurate reporting
Serve as the primary point of contact for general alumni inquiries, including triaging the main alumni email inbox, providing timely responses, and assisting with rapid crisis communications as needed
Act as the primary internal contact for general alumni email issues, coordinating problem resolution between staff and the IT support team
Manage life events and recognition programs, coordinating acknowledgement for major life events
Provide logistical and administrative support for a wide range of alumni programs and events
Act as the dedicated administrative contact for external benefits partners (e.g., Liberty Mutual, Bank of America) and manage the website and marketing materials promoting alumni benefits
Coordinate with campus partners (e.g., Library, Registrar’s office, Facilities) to administer key alumni benefits (e.g., library resources, course audits, brick program)
Provide administrative oversight and support for all ad hoc special alumni projects
Performs other duties as assigned

Qualification

Alumni engagement strategiesData integrity managementOffice operations managementVolunteer managementCommunication skills

Required

Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position
Equivalent combination of education, training and experience may substitute degree requirements
Successful Completion of a Background Screening will be required as a condition of hire

Benefits

Healthcare Benefits
Medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits

Company

The George Washington University

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The George Washington University

Funding

Current Stage
Late Stage

Leadership Team

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Doowuese Igbazua
Co-Founder & President, GW- Design Student Association
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Mark Hanson
Co-Founder and Co-Director, Health Experiential Design Studio (HealthXDS)
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