Hotel Investment Services, Inc. · 6 days ago
Resort Sales and Event Manager
Drummond, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expHotel Investment Services, Inc. is seeking a Resort Sales and Event Manager for Drummond Island Resort. The role involves generating revenue by securing meetings, events, and group room blocks while maintaining strong client relationships and ensuring effective communication with resort teams.
HotelResorts
Responsibilities
As the Resort Sales and Event Manager, you will be responsible for establishing and maintaining strong relationships with clients and within the community
Solicit new business from key demand generators by deployed segment
Respond to all customer inquiries in an effective, timely manner
Follow up with clients throughout the booking cycle, build trust with clients, and process all deposits and deadlines in a timely manner
Create customer correspondence as required – sales agreements, proposals, contracts, group resumes, rooming lists, and banquet event orders
Maintain account files with all activities tracked for each account
Communicate with the resort team for the execution of the group’s needs
Meet or exceed weekly/monthly activity goals to include, but not limited to, site tours, outside sales calls, prospecting phone calls, emails, and client proactive maintenance calls
Develop and implement sales strategies to target organizations and increase market share
Works with the culinary team to ensure alignment with customer needs and contracted services
Works directly with F&B Leaders to ensure meeting space, recreational areas, etc. are maintained to the highest standard and are prepared correctly for each group
May assist in implementing and/or participating in special promotions relating to direct sales segments, i.e. sales blitzes etc
Greet meeting/event contacts for group activities and meeting/events as needed under the direction of the General Manager
Attend and assist service staff in all major group meals, including wedding ceremonies and receptions. Acts as the primary onsite contact for each group during the event
Qualification
Required
Proficiency in Microsoft Office applications
Business development, including but not limited to internal and external prospecting
Proven ability to manage multiple priorities with excellent follow-through to meet deadlines in a fast-paced environment
Strong organizational skills and ability to multitask
Strong work ethic and driven by results
Customer/Client focus with the ability to negotiate and close sales
Time management and problem-solving abilities
Excellent verbal communication, phone, and presentation skills
At least 2 years of progressive experience in a hotel or related field; preferably in business, marketing, or hospitality
Must have a valid driver's license
Preferred
Previous hotel sales or event management experience preferred
Benefits
Paid Time Off (PTO, which includes EST Earned Sick Time per the MI Earned Sick Time Act).
Paid holidays consist of seven annually.
Medical, vision, dental, short-term, and long-term disability care are available for participation.
401K with employer matching.
Annual life insurance is provided by the employer at no cost; additional life insurance is available to elect for participation.
Company
Hotel Investment Services, Inc.
Hotel Investment Services, 'HIS', is a privately held company established in 1990 and located in Troy, Michigan.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Drew Steury, CPA
CFO
Lisa Patrico
Executive Assistant to CEO
Company data provided by crunchbase