Capovilla & Williams · 1 day ago
Part-Time VA Disability Intake Specialist (Remote)
Capovilla & Williams is a close-knit law firm seeking a Part-Time Intake Specialist to join their Veteran’s Disability Benefits department. The role involves serving as the primary point of contact for potential clients, explaining the intake process, and collaborating with attorneys to ensure smooth transitions in case handling.
Law Practice
Responsibilities
Serve as the primary point of contact for potential clients via phone, email, and online inquiries
Explain the intake process clearly and compassionately to veterans and their families
Maintain accurate records and ensure timely follow-up with all leads
Collaborate with attorneys and legal staff to ensure a smooth transition from intake to case handling
Uphold client confidentiality and comply with all firm protocols and applicable regulations
Qualification
Required
Prior experience in a legal, medical, or customer service setting
Strong interpersonal and communication skills
Exceptional organizational skills and attention to detail
Ability to manage multiple tasks and deadlines efficiently
Proficiency with case management systems and basic office software
Preferred
Familiarity with VA disability benefits or a background working with veterans
Company
Capovilla & Williams
The law firm of Capovilla & Williams is dedicated to providing exceptional legal representation to active-duty service members, Veterans, and military families worldwide.