A.P. Moller - Maersk · 1 day ago
Operations Support
Gilbert, AZ
Full-time
Onsite
Entry Level
$21.50/hr - $21.50/hr
1+ years expA.P. Moller - Maersk is an integrated logistics company responsible for moving 20% of global trade annually. The Operations Support role involves controlling freight forwarding shipments and ensuring a high level of operational excellence and customer service.
RetailCustomer ServiceInformation TechnologyLogisticsShipping
Responsibilities
Tracking and tracing outbound shipments
Inspecting Inbound/outbound freight
Customer Service calls
Excellent Customer service
Coordinating recover and delivery schedules with various cartage agents
Contracting new carriers as needed and assigning carriers and providing load tenders
Develop collaborative carrier relationships
Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis
Communicating freight status and any problems to other stations and customers, and updating the system
Communicating to dispatch for customers' requested pick-ups
Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments
Data entry of shipments into transportation management system
Quoting, costing and invoicing of international shipments, air, ocean and ground
Other duties as assigned
Qualification
Required
Tracking and tracing outbound shipments
Inspecting Inbound/outbound freight
Customer Service calls
Excellent Customer service
Coordinating recover and delivery schedules with various cartage agents
Contracting new carriers as needed and assigning carriers and providing load tenders
Develop collaborative carrier relationships
Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis
Communicating freight status and any problems to other stations and customers, and updating the system
Communicating to dispatch for customers' requested pick-ups
Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments
Data entry of shipments into transportation management system
Quoting, costing and invoicing of international shipments, air, ocean and ground
Multi-tasking while maintaining precise attention to detail
Negotiating abilities and able to close independently from management oversight
Must have a financial acumen and experience with invoicing and payables
Excellent verbal and written communication skills
Must be able to type 35+ words per minute
Must be able to work in demanding, high-volume environment, particularly with email and calls
Precise attention to detail
Proficient in Microsoft Office
Must be tech savvy
Previous customer service or operations experience preferred - 1 years experience
Benefits
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Company
A.P. Moller - Maersk
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2005-10-19IPO
Leadership Team
Eric Lindberg
Head of Business Development - Integrated Sales
Lene Serpa
Director, Head of Corporate Sustainability & ESG
Recent News
2026-02-10
2026-02-07
2026-02-06
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