Parkland Health · 2 days ago
Senior Quality Performance Improvement Manager
Dallas, TX
Full-time
Onsite
Senior Level
6+ years expParkland Health is a healthcare organization seeking a Senior Quality Performance Improvement Manager to coordinate quality and performance improvement activities. The role involves mentoring colleagues, providing expertise on improvement methodologies, and leveraging data to drive projects and identify areas for continuous improvement.
CommunitiesHealth CareHospitalMedicalNon ProfitWellness
Responsibilities
Independently researches and provide analysis, reports, and recommendations for quality and performance improvement initiatives based on strategic and key projects as directed
Develops statistically appropriate metrics with clear operational definitions designed to monitor process improvement and stability. Collects and analyzes data, identifies opportunities, develops solutions, implements improvements and sustainability with appropriate spread of standardized best practices
Participates and leads multidisciplinary quality and improvement teams and committees as requested and represents the department and health system in outreach and collaborative efforts
Lead and mentor project teams as requested utilizing appropriate performance improvement methodologies and data-driven decision making across all levels across the health system
Independently prepares detailed and standardized project management plans and graphical data reports to track performance and assure timely completion and achievement of stated goals. Presents information to all levels of leadership and medical staff as requested
Mentor and train Quality Performance Improvement Managers in development and use of quality and performance improvement methodologies. Act as subject-matter experts for the organization in Lean/Six Sigma projects
Provides advanced Lean/Six Sigma and other appropriate improvement tools and training as needed to project team members and other identified stakeholders
Utilizes appropriate change models and incorporates High Reliability principles and universal skills for all process improvement and patient safety initiatives
Identify barriers to project success and solicits solutions from leadership and champions when needed
Assume other duties at the discretion of the Director, which may include chairing committees, and assisting with the development of new PI services, training, and program elements
Qualification
Required
Bachelor's degree in Business Administration, Healthcare Administration, Industrial Engineering, or a related field of study from an accredited college or university required
Must have at least six (6) years of quality/performance improvement experience preferably in a healthcare setting with three (3) years of experience utilizing Lean/Six Sigma and Project Management methodologies
Certified Lean / Six Sigma Black Belt
Current Performance Improvement employees must obtain this certification by January 1, 2029
Must demonstrate advanced command of quality, performance improvement, and project management methodologies and strategies using evidence-based best practices
Must have excellent organizational, analytical, critical thinking, and problem-solving skills
Must have excellent verbal, written, and presentation skills, and communicate successfully with internal and external customers
Must be able to work well independently and within an interdisciplinary team structure while managing multiple project and key deliverables
Functions as a resource and mentor for PI colleagues and others within the organization
Must have advanced computer skills with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Visio and Access
Must have advanced knowledge and use of statistical software such as QI Macros, Minitab, etc
Must be able to create and maintain organized, confidential, and professionally written project plans consistent with standardized department processes
Must have a high degree of flexibility and adaptability
Must be knowledgeable about applicable Joint Commission standards, Texas Department of Health licensure requirements, Centers for Medicare and Medicaid Services regulations, as well as state, county, and professionally recognized guidelines
Demonstrates understanding and implementation of high-reliability principles through use of tools and behaviors that promote patient/employee safety within a wide range of clinical and non-clinical environments
Must be able to apply professional judgment as needed to independently prioritize work to achieve a consistent professional work product and optimal productivity
Must be able to demonstrate excellent professional etiquette, and adherence to the behavioral standards, dress code, attendance policy and code of conduct at all times
Preferred
Master's degree preferred
Company
Parkland Health
Parkland Health first opened its doors in 1894 and is now one of the largest public hospital systems in the country.
10001+ employees
H1B Sponsorship
Parkland Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Frederick Cerise
President and Chief Executive Officer
Richard Humphrey
Executive Vice President and Chief Financial Officer
Recent News
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