CME Group · 23 hours ago
UX Research Internship - Summer 2026
Chicago, IL
Internship
Onsite
Intern
$21.10/hr - $35.14/hr
Start in 2026 SummerCME Group is the world’s leading derivatives marketplace, seeking a Customer Portfolio Summer intern to assist the Customer Experience Research and Design team. The role involves supporting research sessions, analyzing customer insights, managing participant recruitment, and assisting with UX research tools.
FinanceFinancial ServicesMarketplaceStock Exchanges
Responsibilities
Support Research sessions: Draft research scripts, manage notes and recordings, session analysis and report creation to derive insights from customer research
Insight and Friction analysis: Collect, map and analyse customer friction points, define opportunities and insights
Participant Management: Assist with the recruitment process for user research studies, including screening participants, scheduling sessions, and managing communication. You will help maintain our centralized participant database to ensure data integrity
Knowledge Management: Support the management of the UX research repository, ensuring findings and raw data are consistently organized, tagged, and easily accessible for the team
Tool Support: Assist in the administration of UX research tools (such as Maze, Dovetail, or Qualtrics) by helping to manage configurations and user access
Qualification
Required
Currently enrolled in an undergraduate or graduate program (Psychology, HCI, Information Science, Business, or related fields)
Previous exposure to or experience in managing research projects and organizing data (academic or professional)
Exceptional organizational skills with meticulous attention to detail and the ability to manage multiple tasks
High level of tech-savviness with the ability to quickly learn and adapt to new software and platforms
Strong verbal and written communication skills, with the ability to clearly articulate information to internal teams
A fast learner with a strong desire to understand UX research operations and contribute to the team's success
Support Research sessions: Draft research scripts, manage notes and recordings, session analysis and report creation to derive insights from customer research
Insight and Friction analysis: Collect, map and analyse customer friction points, define opportunities and insights
Participant Management: Assist with the recruitment process for user research studies, including screening participants, scheduling sessions, and managing communication. You will help maintain our centralized participant database to ensure data integrity
Knowledge Management: Support the management of the UX research repository, ensuring findings and raw data are consistently organized, tagged, and easily accessible for the team
Tool Support: Assist in the administration of UX research tools (such as Maze, Dovetail, or Qualtrics) by helping to manage configurations and user access
Preferred
Familiarity with UX research methodologies and Agile environments is a plus
Experience with tools like Qualtrics, Maze, or database management software
Benefits
Comprehensive health coverage
Mental health benefit
Company
CME Group
CME Group is a diverse derivatives marketplace that manages risk and capture opportunities.
Founded in 1848
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Google
2021-11-04Post Ipo Equity· $1B
2002-12-06IPO
Leadership Team
Lynne Fitzpatrick
President and CFO
Julie Holzrichter
Chief Operating Officer
Recent News
2026-01-18
2026-01-16
2026-01-16
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