Harte Hanks · 14 hours ago
Associate Business Analyst
United States
Full-time
Hybrid
New Grad, Entry LevelHarte Hanks is a leading global customer experience company, and they are seeking an Associate Business Analyst to help design and deliver enterprise Business Intelligence reporting and dashboard solutions. The role involves improving key performance indicators and utilizing data to drive operational decisions while collaborating closely with business operations.
AdvertisingConsultingCustomer ServiceData VisualizationDirect MarketingMarketing
Responsibilities
Owns hands-on improvement of key KPIs (CSAT, productivity, quality, etc.), not just reporting on them
Designs and runs small pilots and experiments to test changes in training, staffing, or processes
Measures before-and-after impact to see what actually moves outcomes
Uses data (SQL, Excel, Tableau/BI tools) to drive real operational decisions
Applies basic statistical or modeling techniques (Python a plus) to validate results
Brings a Lean / Six Sigma mindset to identify waste and improve workflows
Stays close to the business, partnering with operations to fix real problems—not just analyze them
Qualification
Required
Bachelor's Degree in Computer Science, Engineering, Data Analytics, Math or a related technical field
Experience with Tableau Desktop/Server based on dashboard development
Strong business analysis skills and project management skills
Knowledge of relational databases, database structure/design and SQL query writing
Experience with large BI/Data Warehouse projects
Experience working with different data sources (Oracle/SQL Server/Flat file/Excel), extracting, manipulating with the data and loading into databases
High level of proficiency in Excel (formulas, pivot tables)
Highly analytical problem solver
Ability to multi-task, understand and be responsive to internal/external client needs, and work under tight deadlines
Excellent communication, interpersonal, and teamwork skills
Fully capable to work independently and be self-directed in their role
Demonstrate a desire to remain current with industry technologies and standards
10-15% travel requirement
Preferred
Knowledge of PowerBI, Alteryx and other BI tools preferred
Benefits
Group Health and Wellness (Medical, Dental, and Vision)
100% Remote Work
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization
401k plan with Company Match and Roth contributions | Immediate vesting
Pet Insurance, free legal services, employee discount programs, and more….
Company
Harte Hanks
Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust, and earn loyalty.
Founded in 1923
1001-5000 employees
H1B Sponsorship
Harte Hanks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$54.9MKey Investors
Texas Capital BankWipro
2025-06-24Post Ipo Debt
2021-12-21Post Ipo Debt· $25M
2020-07-10IPO
Leadership Team
David Garrison
Chief Financial Officer
Recent News
2025-11-11
2025-11-10
UPSTATE BUSINESS JOURNAL
2025-10-24
Company data provided by crunchbase