Gateway Community & Technical College · 1 day ago
Financial Aid Coordinator (Financial Aid Advisor II)
Cincinnati Metro
Full-time
Hybrid
Entry, Mid Level
2+ years expGateway Community & Technical College is seeking a Financial Aid Coordinator to manage and oversee their scholarship and Federal Work-Study programs. The role involves providing guidance and support to students, faculty, and staff on financial aid inquiries while ensuring compliance with regulations and delivering high-quality service.
EdTechEducationHigher Education
Responsibilities
Answer complex inquiries and provide advanced guidance to help students navigate financial and administrative services, supporting recruitment, retention, and graduation goals
Counsel students on educational funding options, assist with form completion, and serve as a liaison between students and internal/external offices
Collaborate with Information Commons, Advising, and Bookstore staff via instant messaging, email, phone, and in-person interactions to resolve financial aid questions
Respond to inquiries through the Signal Vine texting platform promptly and professionally
Stay current with frequent changes in financial aid regulations to ensure accurate information is provided to students and departments
Fully utilize professional development opportunities to maintain a high level of service for prospective, new, and current students
Work cooperatively as a member of the Gateway Financial Aid team to deliver quality service and support student success
Manage Gateway’s institutional scholarship program, including recruitment, application, selection, awarding, budgeting, compliance, and disbursement processes
Coordinate efforts with the Development Office, scholarship review committee, Business Office, recruiters, and Marketing
Determine eligibility for institutional scholarships and act as a liaison for internal departments and students requesting scholarship information. Lead the scholarship selection committee and oversee scholarship software (Blackbaud Award Management), ensuring continued development and documentation. Utilize award management software to select students for KCTCS scholarships. Actively market scholarship opportunities to increase student awareness and applications
Coordinate information with local high schools through recruiters to provide application opportunities
Manage Gateway’s Federal Work-Study program, including recruiting, hiring supervisors and student applicants, posting and marketing positions, and verifying student eligibility. Coordinate interviews between applicants and supervisors, oversee hiring processes, and ensure completion of associated paperwork. Review electronic and paper timesheets for accuracy and compliance
Administer and monitor the federally funded annual budget, maintain records, and complete required reports and documentation. Coordinate with internal departments and external non-profit organizations to facilitate placements. Ensure compliance with all requirements for employed students and act as a liaison between students and employers. Fulfill annual community service and reading tutor requirements as mandated by federal guidelines
Implement educational programs for students and external audiences on topics including financial aid. Host internal and external financial aid workshops and staff information tables at events. Collaborate with area high schools and outside agencies to ensure financial aid availability and promote access to higher education
Manage the Early Childhood Development Scholarship program, including reporting enrollment, determining eligibility, requesting and awarding funds, and processing refunds. Communicate with students and the state program coordinator as needed regarding scholarship requirements and status
Perform other duties as assigned to support departmental and institutional goals
Qualification
Required
Bachelor's degree or equivalent
Two years of experience in financial aid, student services, or a related field
Skilled in outreach, marketing, and public speaking
Strong organizational and compliance tracking abilities
Collaborative mindset and adaptability to change
Detail-oriented, self-motivated, able to work independently and adapt seamlessly to fast-paced, dynamic environments
Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds
Excellent verbal and written communication skills
Proven ability to manage multiple priorities effectively and meet tight deadlines
Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
To perform all job responsibilities, applicants may not be in default on a federal student loan
Preferred
Knowledge of financial aid regulations and scholarship administration
Proficiency with financial aid systems (e.g., PeopleSoft, Blackbaud) and digital communication tools
Previous experience in a community college setting
Benefits
Exceptional health care, vision, and dental coverage for you and your family
Tuition reimbursement/waiver for you, your spouse, and dependents
403(b) retirement plan: a 5% employee contribution receives a 10% employer match
Vacation/Sick Time
Work-Life Balance
9.5 Paid Holidays
2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
Employee Assistance Program
Company
Gateway Community & Technical College
Gateway Community & Technical College is a place where students may grow in self-assurance, teamwork, compassion, and success.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.04MKey Investors
The Duke Energy Foundation
2023-06-20Grant· $0.04M
Recent News
Lane Report | Kentucky Business & Economic News
2025-05-08
Lane Report | Kentucky Business & Economic News
2025-04-02
Lane Report | Kentucky Business & Economic News
2025-02-15
Company data provided by crunchbase