Enrollment Specialist jobs in United States
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Brigade Health · 5 hours ago

Enrollment Specialist

Brigade Health is hiring Enrollment Specialists to support seniors and caregivers through the healthcare enrollment process. This role involves guiding families through enrollment, conducting outreach, and maintaining accurate records while ensuring a compassionate onboarding experience.

Hospital & Health Care

Responsibilities

Serve as the first point of contact for patients and caregivers seeking care
Guide families through enrollment with empathy, clarity, and professionalism
Conduct outbound and inbound outreach to schedule and confirm appointments
Complete enrollment back-office work, including insurance verification, reporting, reminders, and documentation
Coordinate closely with Care Navigators, Providers, and Operations teams
Maintain accurate, HIPAA-compliant records in EHR/CRM systems
Support enrollment workflows across assigned state(s) and programs

Qualification

Healthcare enrollmentPatient accessInsurance verificationAppointment schedulingCustomer serviceDementia care understandingOrganizational skillsAttention to detail

Required

Experience in healthcare, patient access, insurance enrollment, or sales
Strong phone presence and customer service skills
Appointment scheduling experience in a fast-paced environment
Highly organized with strong attention to detail
Comfortable working remotely across U.S. time zones (EST–PST)

Preferred

Understanding of dementia care or caregiver support a plus

Benefits

Performance-based incentives
Clear growth opportunities within a growing healthcare organization

Company

Brigade Health

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Funding

Current Stage
Growth Stage
Company data provided by crunchbase