Emerson · 12 hours ago
Senior Desktop Administrator
Chanhassen, MN
Full-time
Onsite
Mid, Senior Level
$65K/yr - $75K/yr
2+ years expEmerson is a global leader in automation technology and software, and they are seeking a Senior Desktop Administrator to provide front line PC support for manufacturing operations. The role involves troubleshooting software and hardware issues, building relationships with staff, and supporting large scale infrastructure projects.
IndustrialElectronicsSoftwareManufacturingInternet of ThingsIndustrial AutomationLighting
No H1B
U.S. Citizen Only
Responsibilities
Responding to software, PC, or peripheral device (barcode scanners, label printers, etc.) issues in our manufacturing lines; troubleshoot and fix or escalate the issues as appropriate
Building and maintaining collaborative relationships with our production, technician, and engineering staff
Communicating, and coordinating when necessary, floor support activities and initiatives with our team in Beijing, China
Documenting production support issues and procedures as needed to reduce rework and increase the knowledge of our team
Interfacing with our local and corporate IT teams to resolve and escalate issues when appropriate
Helping identify innovations that reduce the time or work associated with support tasks
Helping implement large scale infrastructure projects (e.g. migration to Windows 11 is a recent example)
Providing off-hours support as needed (infrequent)
Qualification
Required
Bachelor's degree in business or related field (MIS, IT, etc.) and minimum of two (2) years of experience OR Associates degree in business, IT, or related field and minimum of four (4) years of experience
Proficiency with systems administration including setup, support, maintenance, and troubleshooting Microsoft operating systems, computer hardware and software on laptops, desktops, and mobile devices
Basic knowledge of computer networking
Legal authorization to work in the United States - sponsorship will not be provided for this position
Preferred
Experience working in a manufacturing environment
Experience with software testing and related processes
Experience troubleshooting problems at other levels of the IT stack (networking, PLCs, serial port communication, peripheral devices, software deployment tools, etc.)
Experience using scripting languages to automate routine tasks
Basic knowledge of programming languages
Experience with Linux administration
Experience with large-scale data backup and retrieval systems
Familiarity with Microsoft Windows Server administration
Familiarity with Virtual Machine setup and administration
Experience in technical or people leadership
Benefits
Variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Company
Emerson
Emerson is an technology & engineering company providing innovative solutions for customers in industrial and residential markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Lal Karsanbhai
President and Chief Executive Officer
Vidya Ramnath
Senior Vice President and Chief Marketing Officer
Recent News
2025-11-11
Company data provided by crunchbase