South Seas · 17 hours ago
Golf Operations Manager _ The Clutch
Captiva, FL
Part-time
Onsite
Mid LevelSouth Seas is a renowned destination on Captiva Island, offering elevated coastal experiences and world-class amenities. The Golf Operations Manager is responsible for creating a welcoming golf experience, overseeing daily operations, and enhancing guest engagement through activities and team leadership.
HospitalityHotelResorts
Responsibilities
Create a fun, welcoming, and unintimidating golf environment for guests and families
Develop and support family-friendly golf activities, events, and programs that encourage participation from non-golfers and first-time players
Build strong relationships with resort guests, homeowners, and repeat visitors
Ensure consistent, high-quality service standards across all golf touchpoints
Communicate course information, safety guidelines, and offerings clearly and positively
Oversee daily operations of the golf course and The Clutch Pro Shop
Lead, train, and schedule golf operations staff to ensure smooth daily coverage
Foster a positive, service-driven team culture aligned with South Seas’ values
Serve as the on-site leader for golf operations and escalate issues as needed
Manage the Golf Pro Shop, ensuring it is clean, organized, and guest-ready
Partner with the Director of Retail to select, merchandise, and manage golf shop inventory
Collaborate on retail displays, seasonal offerings, and branded merchandise
Support point-of-sale operations and accurate transaction tracking
Work closely with Food & Beverage teams to coordinate promotions, events, and guest experiences
Support marketing and promotional initiatives to increase golf participation
Cross-promote golf offerings with other resort amenities and activities
Assist with event coordination, tournaments, and special programming
Maintain operational records, logs, and reports
Support budget tracking, expense management, and inventory controls
Ensure compliance with company policies, safety standards, and SOPs
Qualification
Required
Some golf experience required; PGA certification not required
Previous experience supervising and training staff
Valid driver's license (motor vehicle background check required)
Alcohol Awareness Certification (or ability to obtain through South Seas)
Must be 18 years or older (Florida alcohol service requirement)
Fluent in English with strong written and verbal communication skills
Friendly, approachable, and guest-focused leadership style
Strong communication and interpersonal skills
Ability to create inclusive experiences for guests of all ages and skill levels
Comfortable managing retail environments and merchandising
Strong organizational skills with attention to detail
Ability to multitask and adapt in a fast-paced resort environment
Professional, calm, and solutions-oriented under pressure
Confident leading a team and working independently
Ability to stand, walk, bend, and stoop for extended periods
Ability to lift up to 40 pounds
Must be able to work in varying weather conditions, including high temperatures and humidity
Ability to work in a fast-paced environment
Managers are expected to maintain flexible availability, including evenings, weekends, and holidays, to meet business needs
This position requires working over 40 hours per week and responding to emergencies or unplanned operational needs after hours
Preferred
High school diploma or equivalent preferred
Experience in hospitality, resort operations, retail, or guest services strongly preferred
Benefits
Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4%
Commuter and Company-paid Toll Programs
Complimentary Shift Meal
Company
South Seas
Unwind and reconnect at the reimagined South Seas.
Founded in 1972
201-500 employees
Funding
Current Stage
Growth StageRecent News
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