Platinum Parking · 3 days ago
District Manager Parking Manager
Dallas, Texas
Full-time
Onsite
Senior LevelPlatinum Parking is looking for an experienced District Manager to lead a large multi campus Parking & Valet operation. The role involves overseeing garage parking and valet operations for a hospital campus, focusing on financial management, employee recruitment, client relations, and daily operations.
ConsultingInformation TechnologyParking
Responsibilities
Cultivating a professional, diverse, and customer-focused team
Gather, review, and verify the timely and accurate completion of daily and monthly reports
Provide prompt, customer-oriented service, resolving any issues without executive management involvement whenever possible
Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations
Oversee management and scheduling of all sites and operations
Develop and retain client relationships by maintaining regular communication and partnering with the client on projects related to technology and equipment, revenue maximization and expense efficiency opportunities
Oversee management of special events and enforcement personnel to include coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking
Responsible for the recruiting, hiring, development and retention of various employee roles throughout the operations functional area
Ensure the daily operations perform in accordance with company policy by ensuring each location is properly staffed, has required supplies, and follows set opening and closing procedures
Review all P & L Statements per location and evaluate what steps are needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated to locations
Participate in relevant professional associations to remain current on industry knowledge and skills; identify and implement best practices, as appropriate, to facilitate process and service improvements
Oversees the contract parker program be ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns
Reviews daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis
Assist in collecting, recording, and depositing revenues received at the facility
Reviews each location safety and security for guests and employees by conducting periodic safety audits
Promote a work environment that values integrity, problem-solving, collaboration and transparency
Establish medium and short-range goals by defining which services to offer or programs to support; conduct cost/benefit analysis and feasibility studies for programs or services; monitor programs and services by determining what metrics to use to report progress or shortcomings
Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems
Develop and manage client “touch points”; track and schedule client communications; manage client relations to ensure retention; perform quality control and customer service reviews
Participate in weekly management meetings
Manage the business to limit revenue loss, theft, or shrinkage of monies and or equipment
Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue
Exchange ideas, information, and options with other managers to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions
Qualification
Required
Proven experience as both a Garage and Valet Manager required
Company
Platinum Parking
Platinum Parking is a garage management and parking consultation company located in Dallas.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageRecent News
Clean Technica
2025-07-02
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