Medical City Healthcare · 20 hours ago
Customer Service Rep PRN
Plano, TX
Part-time
Onsite
New Grad, Entry LevelMedical City Healthcare is committed to delivering respectful and compassionate care. They are seeking a Customer Service Rep PRN to obtain meal orders from patients and ensure efficient communication with healthcare team members.
Health CareHospitalMedicalMental HealthOncology
Responsibilities
Adherence of Standards of Operation
Obtain meal orders from pediatric, adolescent, adult patients and visitors in an efficient and timely manner
Accurately receives and processes incoming diet and formula orders
Enters all orders into the Food Service Computer System for menu and formula processing
Accurately process credit card payments for guest trays using online system
Follow established safety, HACCP, and infection control policies and procedures
Communicate with members of the healthcare team, including nurses, dietitians, and physicians
Perform other duties as assigned
Qualification
Required
ServSafe Food Protection Manager, or Food Handlers Permit, or Registered Food Service Manager (RFSM) must be obtained within 30 days of employment start date
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Medical City Healthcare
Medical City Healthcare offers behavioral health care, mental health care, psychiatric services, and electroconvulsive therapy.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Krysla Karlix-Garduno
Chief Executive Officer
Recent News
Physical Rehabilitation Network
2025-11-20
Physical Rehabilitation Network
2025-10-15
Company data provided by crunchbase