Cengage Group · 2 days ago
Director, General & Administrative IT
Cengage Group is a global education technology company dedicated to helping students discover the power and joy of learning. The Director of G&A IT is responsible for leading enterprise technology solutions that support critical business operations across General & Administrative functions, managing diverse technology platforms, and ensuring seamless integration with enterprise systems.
E-LearningEdTechHigher EducationTraining
Responsibilities
Oversee Product Information Management (PIM), Product Data Management (PDM), JD Edwards (E1), HR systems, EDI platforms, and related business applications
Drive platform modernization initiatives and maintain technology roadmaps for assigned systems
Develop and implement technical debt reduction strategies and architecture roadmaps focused on simplification and cost optimization
Lead legacy system retirement and application rationalization initiatives to reduce complexity and operating costs
Manage vendor relationships and evaluate new technology solutions to meet evolving business needs
Ensure system reliability, performance, and security across all managed platforms
Deliver critical business initiatives on time and within scope, particularly those supporting company-wide transformation programs
Partner with multi-functional teams on large-scale implementations (ERP, CRM, etc.) to ensure successful integration
Manage Agile delivery processes and continuously refine development practices
Proactively identify problems and opportunities, taking action without requiring direction
Balance multiple projects across disparate systems while maintaining strategic focus
Build and maintain strong relationships with business leaders across the organization
Work closely with Product Management, Legal, HR, Finance, and Go-to-Market teams
Communicate technical concepts effectively to both technical and non-technical audiences
Work to manage external vendors & outsource/offshore relationships
Partner with business stakeholders to set priorities and manage expectations
Act as a trusted advisor to internal customers, resolving issues and bridging gaps
Lead, mentor, and develop software engineering and technical teams
Provide clear direction on priorities and empower teams to execute effectively
Foster strong working relationships between technology teams and business process owners
Cultivate a culture of continuous improvement and innovation
Support team members' professional growth and career development
Qualification
Required
10+ years of progressive IT leadership experience, with a strong track record managing enterprise business applications (ERP, PIM/PDM, HR systems, e-commerce platforms)
Proven success leading large-scale, multi-year system implementations and complex integrations in fast-paced, transformation-driven environments
Deep understanding of enterprise systems, integration architectures, Agile/SDLC methodologies, and modern software development practices
Experience with data management, EDI standards, e-commerce technologies, vendor management, and technology solution evaluation
Demonstrated ability to lead and scale technical teams, delegate effectively, and deliver results through others
Strategic, proactive problem-solver who remains calm under pressure and can balance tactical execution with long-term objectives
Strong communicator with the ability to translate technical complexity into business value and build trusted relationships across all organizational levels
Benefits
Discretionary incentive bonus program
Company
Cengage Group
Cengage Group is an EdTech company that provides secondary and higher education to learners at an affordable price.
H1B Sponsorship
Cengage Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (6)
2023 (21)
2022 (19)
2021 (16)
2020 (56)
Funding
Current Stage
Late StageTotal Funding
$500M2023-06-02Private Equity· $500M
Recent News
2025-10-31
Company data provided by crunchbase