IT Helpdesk Technician jobs in United States
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System Logistics Corporation - Vertique (Krones Group) · 1 week ago

IT Helpdesk Technician

positionArden, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

System Logistics Corporation - Vertique (Krones Group) is seeking an IT Helpdesk Technician. The role involves providing internal helpdesk support, setting up IT hardware, and assisting in maintaining the IT system environment.

IndustrialIndustrial AutomationMachinery ManufacturingManufacturing
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H1B Sponsor Likelynote
Hiring Manager
Kasey Jones
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Responsibilities

Internal helpdesk support for employees, ticket creation and resolution
Setup and installation of physical IT hardware: computers stations for new employees, TV’s for digital signage, network cabling, switch rack mounting, conference room maintenance, and other related tasks as assigned
Supports team in ensuring the IT warehouse is organized and assets are tracked
Assists IT team in maintain the IT system environment: on and off boarding of employees, setup and remove employee from other accounts (non-integrated software accounts)
Performs other duties as assigned

Qualification

Windows administrationIT troubleshootingComputer operating systemsNetworking protocolsCommunicationOrganizational skillsProblem-solving skills

Required

Associate's degree in Information Technology, Computer Engineering or related field or relevant experience
Solid knowledge and understanding of computer operating systems and networks
Windows administration, with experience in Active Directory and Windows Domain environments
Strong knowledge in IT troubleshooting for Windows environments
Ability to organize and carry out multiple tasks
Excellent oral and written communication skills
Travel up to 15%

Preferred

TCP/IP, DNS, DHCP, NTP, UDP protocol experience

Company

System Logistics Corporation - Vertique (Krones Group)

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System Logistics, a Krones Group company, has made an asset acquisition of the Vertique business from Illinois Tool Works Inc.
location
Arden, North Carolina, USA
people-size201-500 employees
web-link
https://www.vertique.com

H1B Sponsorship

System Logistics Corporation - Vertique (Krones Group) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)

Funding

Current Stage
Growth Stage

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Company data provided by crunchbase