Hilton · 20 hours ago
PM Front Desk Agent
Tucson, AZ
Full-time
Onsite
New Grad, Entry LevelHilton is seeking a PM Front Desk Agent who is responsible for providing high-quality service to guests in a courteous and efficient manner. The role involves checking guests in and out, addressing service questions and requests, and handling financial transactions during their stay.
HospitalityLeisureResorts
Responsibilities
Providing the highest quality of service to guests in an attentive, courteous, and efficient manner by checking guests in and out of the hotel
Providing a welcoming attitude and being proficient in all service questions and requests
Collecting monies for services rendered during a guest’s stay
Qualification
Required
High School diploma or equivalent and some customer service experience
Strong Computer skills and financial knowledge
Valid Driver's License for appropriate state and MVR in good standing
Must be able to convey information and ideas clearly, both oral and written
Must work well in stressful, high-pressure situations
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
Must be able to prioritize departmental functions to meet due dates and deadlines
Must be able to work with and understand financial information and data, and basic arithmetic function
Preferred
Some customer service experience
Long hours sometimes required, including nights and weekends
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to be on your feet throughout the entire shift
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
Founded in 1919
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
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