CITY Furniture · 1 week ago
HR / PEOPLE SERVICES ADVISOR - ON-SITE TAMARAC & MIAMI
Miami Gardens, FL
Full-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expCITY Furniture is a leading furniture company in South Florida with over 50 years of experience. The People Services Advisor will serve as the first point of contact for Associates and Leaders seeking HR support, addressing HR-related inquiries and ensuring a positive Associate experience.
Retail
Responsibilities
Serve as the primary point of contact for all inbound inquiries received via phone, email, and UKG inquiries pertaining to HR policies and procedures, benefits, Associate records, payroll, leave of absences and other employment-related topics. Serve as the primary point of contact for these same inquiries in-person in the People Services Center. Resolve inquiries timely and independently utilizing policies and procedures, in addition to other resources. Determine root cause of an inquiry/ issue and provide appropriate guidance. Forward escalated inquires to the next tier when applicable
Document details of all inquiries, including follow-up and resolution. Utilize InContact and HR Help in UKG
Identify opportunities for improvement, submit and implement suggestions. Update knowledge base in UKG, including articles and forms when necessary
Participates in special projects as requested
Adheres to all assigned Standard Work and Role and Responsibilities for your role
Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19)
Qualification
Required
Bachelor's Degree from an accredited institution preferred
1 year of Human Resource experience
Monday through Friday
Limited early morning and evening hours based on business needs
On-site in Corporate Office and Miami Distribution Center
Minimal Travel within CITY's operating areas
Limited light lifting, standing, walking, and prolonged sitting
Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
Google Suite (i.e. Docs, Sheets, Slides, etc.)
Trello
UKG
Preferred
PHR or SHRM Certification preferred
Valid Florida Driver's License
Benefits
Competitive and Transparent Compensation
Paid Vacation & Sick Time
Paid Parental leave
Opportunity for Flexible Work Environment and Schedule (varies by department and role)
Community involvement and volunteer opportunities
Free virtual healthcare services (for Associates enrolled in our medical plans)
Medical options include Employer-funded HSA options
Vision to support your eye health and well-being
100% Employer-paid Dental option available to all Associate
Employee Assistance Program (EAP)
Life & Disability Insurance 100% employer-sponsored options
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
Roth 401K Option
Financial Wellness webinars
90% Promote from Within
Access to various training for professional development
Individual Development Plan (IDP) (varies by department)
Associate Purchase Discount Program
And so much more….
Company
CITY Furniture
City Furniture, Inc. operates furniture stores.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Koenig
Chief Executive Officer
Recent News
2025-09-17
2025-08-06
Company data provided by crunchbase