Head of Case Management jobs in United States
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Career Group · 1 day ago

Head of Case Management

Career Group's confidential client, an asset management firm, is seeking a Head of Case Management. This senior role focuses on overseeing and scaling the case management function, emphasizing building structure, enforcing processes, and driving consistent execution across the team.

ConsultingHuman ResourcesRecruiting
Hiring Manager
Mackenzie Moody
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Responsibilities

Oversee the full case management and intake function
Establish, implement, and enforce clear processes and uniform systems
Lead, manage, and develop the case management leadership team
Ensure consistent execution across the function
Take high-level direction and translate it into scalable, repeatable workflows
Partner closely with leadership as a hands-on operator

Qualification

Systems managementProcess enforcementExecution-focused leadershipPeople leadershipOperational rigor

Required

Proven experience as a strong operator with a focus on systems, process, and execution
Demonstrated people leadership and experience managing managers
Ability to lead the function without running individual cases or campaigns
Comfortable working in an in-office, operator-driven environment

Preferred

Open to candidates from a variety of backgrounds, including law, marketing, lead generation, or other operational environments
Law firm experience not required
Personal injury experience not required
Execution-focused leadership and operational rigor

Company

Career Group

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Career Group is a staffing and recruiting company that provides full-time and temporary placement services.

Funding

Current Stage
Growth Stage

Leadership Team

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Ashley Horn
Executive Assistant to Chief Executive Officer & Chief Medical Officer
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Zelda Ordulu
Director of Recruitment & Client Partnerships
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Company data provided by crunchbase