Northwestern Medicine · 4 hours ago
Patient Service Representative-Immediate Care Center McHenry Full Time Days $2,000 Sign On Bonus
McHenry, IL
Full-time
Onsite
New Grad, Entry Level
0+ years expNorthwestern Medicine is a leading healthcare provider dedicated to delivering world-class care. They are seeking a Patient Service Representative to support their Immediate Care Center by providing exemplary customer service, checking patients in and out of appointments, and managing patient information and payments.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit
Completes check-in/out functions as directed
Confirms and updates patient identification and demographic/insurance information
Completes patient registration as needed
Obtains patient consents/authorizations
Collects co-payments, past due balances and point of service payments
Posts payments, process billing information and perform “end of day” cash drawer closing
Keeps waiting area clean and comfortable
Informs patients of any delays or changes in appointment status
Schedules appointments as necessary
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments
May perform other duties as assigned
Qualification
Required
High school diploma or GED equivalent
Zero (0) to two (2) years experience in a customer service position
Preferred
Bachelor's degree
Previous experience in a healthcare setting
Working knowledge of medical terminology
Bilingual
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
2026-01-13
Near North Health
2025-12-01
Company data provided by crunchbase