One Hour Heating & Air Conditioning · 18 hours ago
HVAC Service Selling Technician
Houston, TX 77041
Full-time
Onsite
New Grad, Entry Level
$24/hr - $30/hrOne Hour Heating & Air Conditioning is the premier heating and cooling specialist in the Houston, TX area. They are looking for an HVAC Sales Technician to provide exceptional customer service and educate customers regarding technical and investment decisions while making service calls in customer’s homes.
Consumer Services
No H1B
Responsibilities
Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components
Focuses on technical excellence in order to help live up to the company’s unique proposition of Always On Time…Or You Don’t Pay A Dime! ®
Utilizes the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call
Assesses systems to determine repair vs. replace recommendations to clients. Explains each service and repair performed to the customer each time a service or repair is completed. Makes sure that the client is 100% satisfied with all work
Tests each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time
Performs a proper inspection of the customer’s system to prevent future breakdowns
Accurately completes all paperwork including. All recommendations are written on invoices
Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members
Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements
Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy
Qualification
Required
Exceptional customer service skills
Ability to educate customers regarding technical and investment decisions
Experience in servicing and repairing heating and air conditioning systems
Technical excellence in HVAC systems
Ability to utilize the Straight Forward Pricing Guide® system
Ability to assess systems for repair vs. replace recommendations
Ability to explain services and repairs to customers
Ability to ensure customer satisfaction with all work
Ability to test systems after service or repair
Ability to perform proper inspections of HVAC systems
Ability to accurately complete paperwork and invoices
Ability to explain Club Membership Agreements to customers
Ability to maintain a conversion rate of at least 25% for non-Club Members
Ability to maintain a 90% renewal rate on existing Club Members
Ability to provide customer leads to the Sales Lead Coordinator
Adherence to the One Hour Code of Ethics, Team Rules, and Team Philosophy
Willingness to undergo drug screens and background checks
Preferred
Experience in sales of equipment and IAQ products
Strong work ethic
Great attitude
Benefits
Health
Dental
Vision
401k with company match
Company
One Hour Heating & Air Conditioning
When homeowners want a reliable heater or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase