Zander Insurance · 14 hours ago
New Business Specialist
Nashville, TN, US
Full-time
Hybrid
New Grad, Entry LevelZander Insurance is a 100-year-old company experiencing remarkable growth and is seeking a New Business Customer Service Specialist. This role involves assisting clients with life insurance applications, providing proactive communication about products and services, and contributing to a supportive team environment focused on professional growth.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions
Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls
Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers
Join a supportive team environment focused on professional growth and exceptional service
Qualification
Required
Service-Oriented: You have a high service aptitude and the heart of a teacher
Reliable & Adaptable: You thrive in a fast-paced environment and are dependable
Tech-Savvy: You have the tools and ability to occasionally work from home efficiently
Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone
The employee is occasionally required to use hands and fingers to operate, handle, and reach
Specific vision abilities required by this job include close vision and the ability to adjust focus
Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone
Communicate effectively via telephone for extended periods of time, up to 7 hours per day
Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately
Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others
Sit & stand for extended periods of time up to 7 hours per day
Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building)
Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required
The noise level in the work environment is usually moderate to loud
Benefits
401(k) Match: Benefit from a 5% dollar-for-dollar company match.
Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
Generous HSA Contributions: Enjoy substantial company contributions
Paid Time Off: 3 weeks of PTO plus holidays.
Flexible Work Schedule: Telecommute on a hybrid schedule.
Career Advancement: We promote from within and offer leadership opportunities.
Company
Zander Insurance
Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals.
Founded in 1925
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-08-22
2025-07-23
Company data provided by crunchbase