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Employment Development Department · 8 hours ago

EMPLOYMENT PROGRAM MANAGER III

San Bernardino, CA

Full-time

Hybrid

Senior Level

$7,873/mo - $9,861/mo

The Employment Development Department (EDD) is one of the largest State departments in California, dedicated to connecting job seekers and employers to strengthen the economy. The Employment Program Manager III will provide leadership and oversight to staff at a UI Center, ensuring efficient delivery of program components and adherence to statewide policies.

Government Administration

Responsibilities

Provides leadership to the subordinate staff by modeling the mission, vision, values and marketing of the Employment Development Department (EDD) and the Branch in everyday interactions with staff as well as with internal and external customers

Responsible for demonstrating a commitment to the Multifunctional Center effort, working with staff to plan for effective and efficient delivery of assigned program components consistent with these recognized quality goals and leading staff in celebrating the successes of the program

Responsible for daily operations of the Multifunctional Center which may include Determinations, Appeals, Adjustments, Overpayments, Payment Authorization, Clerical and Claim Filing staff

Directly supervises the Unit Managers, organizes workflow and resources to achieve the desired objective of qualify of production

Ensures that the Center is consistent with mandated statewide policies and procedures by providing expert knowledge of complex automated systems, data relationships, productivity forecasting, and budget and resource management to produce reports, measuring outcomes and expenditures to the Multifunction Manager/s and Division staff

May act as liaison between the Multifunctional Centers, Consolidated UI Services Centers (CUISC) and partner offices for the delivery of services to internal and external customers in accordance with statewide standardized policy to ensure consistent statewide application of law, policy and customer treatment regardless of location

Travel may be required

Qualification

Budget managementData analysisLeadershipCustomer serviceCommunication skills

Required

Candidates are required to submit a State Application (STD 678) and a Statement of Qualifications (SOQ), not to exceed two pages

A cover letter and/or resume is not an acceptable Statement of Qualifications

Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview

Company

Employment Development Department

When you turn to us, we have a program that can help you reach your goals.

Sacramento, CA, US

5001-10000 employees

https://www.edd.ca.gov/About_EDD/Career_Opportunities.htm

Funding

Current Stage

Late Stage

Leadership Team

Ajit Girn

Chief Information Officer

Lon Rohlfing, PMP®, CAL®, CSPO®, CSM®

Senior Special Projects Advisor to CIO

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