Mountain View Hospital · 5 days ago
PAIN & SPINE - PATIENT FINANCIAL COUNSELOR
Idaho Falls, ID
Full-time
Onsite
Entry Level
2+ years expMountain View Hospital is looking for a Patient Financial Counselor to join their team. The role involves working with medical accounts prior to procedures, contacting insurance for patient benefits, and educating patients about the costs of treatment.
Health CareHealth DiagnosticsHospital
Responsibilities
Establishes rapport with business office patient financial to facilitate financial status prior to services
Reviews schedule for all locations and providers and enters copay/coinsurance due
Calls patients before visits to establish patient financial responsibility
Calls patients to discuss all aspects of their upcoming bill/benefits
Contacts private pay patients scheduled for procedure prior to admission, to find out payer source, call procedure center to cancel appointment if patient has no ability to pay or post-pones procedure until resources can be found
Verifies demographic information and payment source for each procedure/visit
Handles write up of ABN’s and send to appropriate personal
Works with reception from all clinics to coordinate information and email/call business office patient financial to coordinate patient payments. Obtains a commitment as to a schedule of payment
Works directly with reception from all offices to assist in insurance questions, and any other billing related questions
Handles referrals from admissions if there is a problem with insurance
Qualification
Required
High school degree or equivalent GED
AA or equivalent from two year college or technical school would be helpful
Two years of medical staff office work can be substituted for education requirement
Strong computer skills a must
Knowledge of health insurance is a must
Strong communication skills needed
Good phone etiquette
Ability to calculate figures and amounts such as discounts, interest, proportions and percentages
Ability to apply concept of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to understand and fix mistakes in patient charts to ensure correct billing
Ability to work well with others
Benefits
Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
Company
Mountain View Hospital
Mountain View Hospital focuses on the well-being of the community with inpatient, outpatient, diagnostic and rehabilitative service.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.4M2025-12-08Undisclosed· $3.4M
Leadership Team
Troy Brumfield
Chief Medical Officer
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