IT Service and Support Specialist Intern jobs in United States
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Ephrata National Bank · 19 hours ago

IT Service and Support Specialist Intern

Ephrata National Bank is seeking an IT Service and Support Specialist Intern to assist their internal technology help desk. The role involves providing entry-level technical services, participating in projects, and resolving operational problems within the IT department.

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Work & Life Balance

Responsibilities

Provides entry-level technical services, under supervision of Help Desk personnel, as appropriate to the day-to-day operating objectives of the Help Desk. Ensure that the issue or question is being entered into the Bank’s help desk ticketing system for tracking and recording purposes
Participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization
Participates in the planning and implementation of unit projects and initiatives within area of expertise
Interacts directly with colleagues and/or other internal constituencies in the resolution of day-to-day operational problems within the Information Technology department
Receives guidance, training, and mentoring from ENB personnel in planning and carrying out activities and assignments
Performs miscellaneous job-related duties as assigned

Qualification

Technical supportHelp desk ticketingComputer Science knowledgeInformation Systems knowledgeVerbal communicationWritten communicationOrganizational skillsTeamworkConfidentiality

Required

Computer Science, Information Systems, Business Administration or in another comparable field of study is highly desirable
Knowledge of commonly-used concepts, practices, and procedures within an information technology field
Verbal and written communication capability
Ability to organize work, schedule time and work with a team or independently
Ability to work within a professional environment
Ability to work with confidentiality information

Company

Ephrata National Bank

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Ephrata National Bank is an independent community bank that provides personal and business banking services.

Funding

Current Stage
Growth Stage
Total Funding
$20M
2021-01-07Debt Financing· $20M

Leadership Team

J
Jeffrey Stauffer
President & CEO
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Company data provided by crunchbase