Sears · 1 day ago
Sales Associate-Home Appliances (Coral Gables)
Miami, FL
Part-time
Onsite
New Grad, Entry LevelSears is a well-known retailer specializing in home appliances, and they are seeking a Sales Associate for their Coral Gables location. The role involves providing consultative sales assistance to enhance customer experience and drive sales, while maintaining a well-organized sales floor.
Retail
Responsibilities
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
Meets or exceeds associate performance standards consistently
Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs
Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)
Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
Completes required training in the expected timeframe, and participates in ongoing learning opportunities
Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances and Furniture)
Takes ownership for providing excellent customer experience and attends to other customer needs, including merchandise retrieval and assistance with merchandise handling
Works on ready all day standards and merchandise support tasks (e.g., fitting room maintenance, straightening merchandise) when not assisting customers
Executes consistent operational and selling processes (e.g., credit application process, ratchet repair program)
Educates customers on the Satisfaction Guaranteed return policy
Assists in resolving customer issues
Adheres to merchandise protection standards
Constantly monitors customer flow for purposes of customer assistance and store security
Uses basic internet navigation to access and print information and reports
Performs other duties as assigned
Qualification
Required
16 years of age or older
Basic reading, arithmetic, and writing and oral communication skills
Basic Internet navigation skills
Working while standing for long periods of time
Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
Lifting and holding up to 50 pounds, bulky and large-sized merchandise
Preferred
Sales experience
Knowledge of offered products and services
Company
Sears
Sears is a leading integrated retailer and provider focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop.
Founded in 1892
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Rob Riecker
CFO
Brett Bassett
Chief Financial Services Officer, Co-brand and Private Label Credit Portfolio GM, Payments
Recent News
2025-02-13
2025-02-06
2024-05-23
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