Clio · 1 day ago
Legal Content Specialist
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are currently seeking a Legal Content Specialist to join their Draft team, which focuses on automating and simplifying document workflows for legal professionals. The role involves developing and maintaining high-quality legal content and expanding Clio’s library of legal forms and templates.
Artificial Intelligence (AI)CRMLegalLegal TechSoftware
Responsibilities
Implementing best practices for developing, organizing, categorizing, and updating a constantly fluctuating digital library containing tens of thousands of court forms, templates, and precedents
Continuing to expand Clio’s legal content footprint across the United States and other jurisdictions through strategic additions and updates to Clio Draft’s library of legal forms, precedents and templates
Working closely with cross-functional partners and external vendors to meet team goals
Applying machine learning and other technologies to streamline our content development pipeline and other operations
Qualification
Required
1+ year of legal experience and/or training at a paralegal or higher level preferred
Genuine empathy, strong interpersonal skills and ability to make customers feel appreciated and valued
Experience in legal practice management software and familiarity with legal workflows and processes
Proactive and self-motivated mindset, constantly thinking outside the box to employ creative solutions where appropriate
Ability to work independently and manage multiple priorities in a fast-paced environment while exercising good independent professional judgment, and breaking down complex projects into smaller, more manageable pieces
A strong understanding of cloud-based legal technologies together with a demonstrated understanding of the legal industry and the drafting needs of legal professionals
Initiating and maintaining productive and professional communications with Clio customers about their practice needs and drafting preferences to develop meaningful relationships and maintain close proximity to our customers' drafting needs, use cases and workflows
Developing and maintaining expert skill-levels with Clio Draft, as well as Clio's suite of other solutions, tools, and integrations
Practicing responsible ownership and stewardship of assigned projects, including efficient budgeting of time, proactive expectation setting, documentation of processes, and clear communications
Advocating internally for our customers by understanding their needs, nuances, and root causes of their problems
Leveraging metrics to drive priorities and measure progress
Apply meticulous attention to detail and a strong grasp of drafting workflows to maintain high quality standards across content libraries, ensuring a consistent and seamless customer experience
Demonstrated interest in elevating your craft using AI
Additional duties as required
Benefits
Top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Company
Clio
Clio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships.
Funding
Current Stage
Late StageTotal Funding
$2.14BKey Investors
New Enterprise AssociatesBessemer Venture PartnersActon Capital
2025-11-10Series G· $500M
2025-11-10Debt Financing· $350M
2024-07-23Series F· $900M
Recent News
2026-01-20
Private Capital Journal
2026-01-20
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