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LHH · 4 days ago

Senior Accounts Receivable Analyst

Garland, TX

Full-time

Onsite

Mid, Senior Level

$60K/yr - $70K/yr

4+ years exp

LHH is seeking a Senior Accounts Receivable Analyst responsible for managing a high-value portfolio of commercial accounts. The role focuses on ensuring timely payments, resolving complex customer issues, and driving improvements through cross-functional collaboration.

Human Resources

Responsibilities

Manage a designated portfolio of commercial accounts; monitor aging, follow up on past‑due balances, and secure timely payments

Research and resolve escalated issues including short‑pays, unapplied cash, chargebacks, invoice discrepancies, and rejected payments

Document all collection activity, customer commitments, and resolution steps accurately in the company’s ERP and workflow tools

Collaborate with Billing to identify and correct invoicing errors, purchase order failures, or customer portal rejections

Partner with Cash Applications to address payment posting issues, unmatched remittances, and reconciliation variances

Serve as the primary escalation point for complex account issues requiring cross‑functional problem‑solving

Work closely with Sales, Customer Service, Billing, and Cash App teams to streamline operations and reduce recurring issues

Support customer inquiries related to invoicing, statements, and account reconciliations

Monitor key metrics including DSO, past‑due trending, unapplied cash, and dispute volumes; prepare weekly and monthly reporting

Analyze root causes driving late payments or operational inefficiencies and recommend improvements

Identify opportunities to enhance collections strategies, improve customer communication workflows, and reduce manual processes

Contribute to SOP updates, training materials, and continuous improvement initiatives across the AR function

Qualification

Commercial collections experienceERP systems (JD Edwards)Analytical skillsExcel proficiencyCustomer service skillsCommunication skills

Required

Manage a designated portfolio of commercial accounts; monitor aging, follow up on past‑due balances, and secure timely payments

Research and resolve escalated issues including short‑pays, unapplied cash, chargebacks, invoice discrepancies, and rejected payments

Document all collection activity, customer commitments, and resolution steps accurately in the company's ERP and workflow tools