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NewStream Enterprises · 4 hours ago

IT Support Specialist I

Springfield, MO, US

Full-time

Onsite

New Grad, Entry Level

SRC Holdings Corporation is an employee-owned remanufacturer that values a collaborative and open-book culture. The IT Support Specialist I role focuses on providing hands-on troubleshooting and customer service to ensure the technology ecosystem is reliable and user-friendly for all associates.

IndustrialIndustrial ManufacturingSupply Chain Management

Responsibilities

Support SRC’s open-book management culture through collaboration, transparency, and service-oriented IT support

Set up, configure, and maintain computers, peripherals, operating systems, and software for associates

Provide timely technical support via the Help Desk, resolving hardware, software, and user-access issues

Maintain and troubleshoot network connectivity, security systems, cameras, access control, and alarms

Track, manage, and document company-wide hardware and software inventory

Diagnose root causes of technical issues and implement reliable, long-term solutions

Create user-friendly documentation and training materials to help associates confidently use technology

Qualification

CompTIA A+ certificationNetwork+ certificationWindows operating systemsMicrosoft 365Networking fundamentalsCommand-line toolsAnalytical problem-solvingService-oriented mindsetClear communicationTime managementAttention to detail

Required

Associate's degree in Computer Information Systems, PC/Network Administration, or a related field, or equivalent combination of education and relevant experience

Strong working knowledge of Windows operating systems and Microsoft 365

Solid understanding of networking fundamentals (DNS, IP addressing, subnetting, etc.)

Familiarity with command-line tools and Windows troubleshooting utilities

Experience with antivirus management, spam filtering, printers, and phone systems

Strong understanding of Microsoft environments and networking concepts

Analytical, methodical approach to troubleshooting and problem-solving

Clear, professional written and verbal communication skills

Ability to prioritize work and manage time effectively

Empathetic, patient, and service-oriented mindset

Attention to detail with the ability to make smart, timely decisions

Preferred

CompTIA A+ and/or Network+ certifications preferred

Benefits

Vacation and holiday pay

Quarterly bonus up to 20%

100% Tuition Reimbursement and growth opportunities

Two lucrative wealth-building programs - 401(k) and Employee Stock Ownership Plan (ESOP)

Affordable and comprehensive insurance

Wellness programs and free mental health resources

Company

NewStream Enterprises

NewStream Enterprises is alogistics and supply chain company that provides services related to various aspects of assembly and production.

Founded in 1990

Springfield, Missouri, USA

201-500 employees

https://www.newstreaming.com/

Funding

Current Stage

Growth Stage

Leadership Team

Tiffany Montileone

Chief Financial Officer

Chris Merrifield

Chief Operating Officer

Company data provided by crunchbase