Tech Army, LLC · 10 hours ago
Network Architect
Tech Army, LLC is seeking a Network Architect - Consultant for a 12+ month contract. The role involves managing agency backups, providing technical solutions for backup configuration, and ensuring the stability and integrity of data and server services.
Responsibilities
Effectively interact and communicate with peer to Director-level IT professionals
Provide feedback to team regarding product issues, enhancements and new features
Must have initiative, drive and be a self-starter
Ability to ask pertinent questions of others
Proactively seek to identify, communicate and implement process related improvements
Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients
Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis
Good customer skills, be attentive to detail, and responsive to customer tickets
Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery
Develop workaround solutions as appropriate
Monitor and assess current backup systems and recommend hardware and software enhancements
Install, configure, test, monitor, and maintain backup system application and hardware
Perform equipment and software upgrades
Maintain familiarity with current computer and network products
Adhere to corporate information security guidelines and promote information security among coworkers
Performs other duties and special projects as assigned
Qualification
Required
3+ years of experience with networking protocols, including TCP/IP, HTTP, DNS, MLLP, NDMP, NTP
3+ years of experience with StorageSpaces Direct (S2D) Hardware and Software Administration
3+ years of experience with Veeam Software
3+ years of experience with Microsoft Hyper-V host and VM administration
3+ years of experience with projects involving PCI/ NIST regulations, implementations and / or audits
3+ years of experience with Change Management
3+ years of experience with Disaster Recovery
3+ years of experience with configuring and troubleshooting VMware
A Bachelor's degree in information technology systems, computer science, or related field and two (2) years of experience in information technology systems or related area, an Associate's degree in information technology systems, computer science, or related field and four (4) years of experience in information technology systems or related area, or a High School diploma and six (6) years of experience in information technology systems or related area
Preferred
STIG HARDENING
Experience in projects involving Pub1075 regulations, implementations and / or audits
HYBRID CLOUD ARCHITECTURE
HYPERCONVERGED INFRASTRUCTURE
Shell Scripting
Multiple Industry Certifications in field. MCP, MCSE, VMWare, Veeam