HATCH Studios LLC · 1 day ago
General Manager
Citadel Outlet Mall, Commerce, CA, US
Full-time
Onsite
Mid, Senior Level
$24/hr - $39/hr
4+ years expJanie and Jack is looking for an inspired General Manager to lead the store team. The General Manager is responsible for overall store performance, driving exceptional results, and creating a customer-centric experience while building and leading a dynamic team.
E-CommerceFashionLifestyle
Responsibilities
Responsible for overall store performance and KPI’s
A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships
Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout
Utilizes tools and resources to enhance the customer experience
Thrives in change and uncertainty and generates ideas to evolve and grow the business
Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills
Accountable for self and consistently holds others accountable
Operationally strong and resourceful
Builds a dynamic team by networking, recruiting, and anticipating future needs based on business objectives
Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand
Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance
Other duties as assigned
Qualification
Required
4+ years management experience in specialty retail and/or multi-unit retail business
Experienced leadership with demonstrated experience in meeting/exceeding sales and profits
Proven ability to identify top talent, build a team, and train/develop/retain people
Experience creating merchandising strategies and implementing visual changes to achieve business results
Outstanding communication and critical thinking skills
Ability to work in a fast-paced, dynamic company
Acts with authenticity, sincerity, and transparency
Available when needed, including nights, weekends, and holidays in addition to our peak business periods such as the holiday season
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed
Be at least 18 years old
Benefits
Generous employee discount that you can use on all in-store merchandise
Competitive Paid Time Off plan
Extensive 401(k) plan with company matching
Medical, dental, vision and life insurance
Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources.
Tuition reimbursement
FUN work environment
Company
HATCH Studios LLC
Founded in 2011 by Ariane Goldman, HATCH was designed to serve as a premium lifestyle destination that carries women throughout different stages of pregnancy and motherhood with a sense of style, beauty and confidence.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7.64MKey Investors
Marquee BrandsSilas Capital
2024-10-01Acquired
2023-01-17Corporate Round
2019-05-13Series A· $5M
Leadership Team
Ariane Goldman
CEO HATCH Collective
Recent News
2025-11-24
2025-05-22
Global Cosmetic Industry Magazine
2025-05-17
Company data provided by crunchbase