Saks Global · 1 day ago
Manager, Client Development
New York, NY
Full-time
Onsite
Mid Level
$78K/yr - $98K/yr
3+ years expSaks Global is a leading luxury retailer, and they are seeking a Client Development Manager to drive sales and enhance client relationships. The role involves coaching a team of Style Advisors, developing clienteling strategies, and managing performance to achieve store goals.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals
Relentlessly and consistently deliver memorable client experiences to all; plan client appointments to maximize results
Maximize every appointment with a client and those of the client's network
Inform clients of in-store events to enhance their experience of Saks and increase engagement and loyalty, partners the Store Director and Area Marketing Manager to identify Top Clients and seamlessly execute SFA Events and Experiences, including NY Experience, small for all and Limitless experiences
In partnership with the Store Director and Area Marketing Manager executes the Events and Experience
Identify patterns in client spend and identify opportunities to increase wallet share
Increase new client acquisition by leveraging various marketing tools such as, social media platforms, referrals and networking
Easily pivot priorities based on business needs
Use multiple channels of technology to strengthen existing relationships and drive new client acquisition
Use a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences
Use technology to deliver 24/7 service
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Responsible for actively recruiting and filling open roles with a sense of urgency
Seamlessly onboard and train new hires
In select stores, coaches and develops a team of Managers to ensure the achievement of maximum sales and growth in line with company vision and goals
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach
Coach and develop Style Advisors to leverage social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base
Drive continued education initiatives for Managers and Style Advisors, with a focus on product knowledge training, client events and experiences, and targeted selling and clienteling
Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed
Qualification
Required
Possess strong interpersonal and collaboration skills
Ability to work in a fast paced environment where no one day is the same
Able to organize and execute operational processes
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures, monitors progress and results successfully
Constantly look for ways to improve the way things are done and comfortable with change and challenging conventions
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening, weekend and holiday schedules
3+ years of management experience and a proven track record of success managing a selling and operations workforce and achieving results
Benefits
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Company
Saks Global
Saks Global is a a combination of world-class luxury retail and real estate assets.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.3BKey Investors
SLR Credit SolutionsAmazon
2026-01-14Debt Financing· $500M
2025-05-29Debt Financing· $600M
2024-12-23Debt Financing· $2.2B
Leadership Team
Richard A. Baker
Chief Executive Officer
Recent News
2026-01-19
Company data provided by crunchbase