Pinnacle MEP · 1 day ago
Comfort Consultant
Ann Arbor, MI
Full-time
Onsite
Mid Level
3+ years expPinnacle MEP is seeking an HVAC Comfort Consultant to utilize their expertise in heating, ventilation, and air conditioning systems to advise clients on optimal HVAC solutions. The role involves assessing client needs, providing tailored recommendations, and maintaining compliance with safety regulations while driving sales and customer satisfaction.
CommercialConstructionHome ImprovementHome ServicesService Industry
Responsibilities
Assess and clearly understand each client’s residential HVAC needs to deliver tailored comfort solutions
Confidently utilize and present a standardized sales presentation to educate and engage homeowners
Serve as a trusted advisor by recommending the most effective, energy-efficient HVAC solutions for each situation
Design customized HVAC system solutions that align with client requirements, home specifications, and budget
Conduct in-home estimates, including occasional early morning and evening appointments to meet customer availability
Inspect and evaluate existing HVAC systems to verify performance, efficiency, and overall condition
Proactively identify system deficiencies and provide clear, actionable recommendations for improvement or replacement
Educate homeowners on proper HVAC maintenance, system care, and long-term performance optimization
Stay current on emerging HVAC technologies, products, and industry trends to maintain a competitive edge
Maintain compliance with all safety regulations, company policies, and industry standards
Develop accurate, compelling sales proposals from qualified leads in a timely manner
Participate in daily debriefs and collaborate closely with the residential sales team to drive continuous improvement
Perform consistent follow-up on both sold and unsold estimates to maximize customer satisfaction and close opportunities
Actively engage in ongoing training, including in-house sessions, field training, and manufacturer-led programs
Build and maintain strong referral networks to support sustained business growth and community presence
Qualification
Required
3 + years of proven success in a former sales position with former experience as an HVAC consultant or similar role within building trades/construction
Extensive knowledge of HVAC systems, equipment, and principles
Ability to travel to client sites
Former experience with Service Titan and sales applications
Basic computer proficiency, Word, Outlook, Excel and ability to manage CRM
Ability to interpret complex information explain in layman's terms
Excellent customer service skills and strong presentation skills
Highly motivated with a goal-oriented mindset approach to work
Desire to work in a fast-paced environment
Exceptional organizational skills with follow-through abilities
Proficiency in HVAC diagnostic and design software tools
Possess a valid driver's license and an acceptable motor vehicle record
Ability to pass a pre-employment background check
Ability to travel to and around the greater Ann Arbor MI area
Company
Pinnacle MEP
Your HVACR, electrical, or plumbing business has found success in its own way.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Blue Point Capital PartnersThe Firmament Group
2024-10-08Private Equity
2021-08-18Private Equity
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