cyberThink Inc · 2 weeks ago
Configuration Manager - Hybrid
cyberThink Inc is seeking a Configuration Manager to establish and improve the Configuration Management process within the IT Service Management framework. This role focuses on ensuring the accuracy and integrity of Configuration Items and maintaining the CMDB while collaborating with technical teams for reliable service delivery.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Develop, implement, and maintain configuration management policies and processes aligned with ITIL standards
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams for seamless service delivery
Define and enforce policies for CI identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to maintain CI information
Monitor and audit configuration data for quality and reliability
Establish and track KPIs for Configuration Management maturity and CMDB health
Provide leadership and guidance on configuration management best practices
Support IT governance, risk, and compliance initiatives
Qualification
Required
ITIL Foundation certification (Intermediate or Expert preferred)
Proven experience in Configuration Management within an ITIL environment
Hands-on experience managing Azure resources in a CMDB
Strong knowledge of Ivanti Neurons for ITSM, including CI class modeling and discovery tools
Understanding of ITIL v3/v4 processes, especially Configuration, Change, Incident, and Problem Management
Excellent analytical, problem-solving, and documentation skills
Strong communication and stakeholder management skills
Preferred
Experience with automation tools for configuration management
Familiarity with cloud environments (Azure, AWS, GCP)
Knowledge of scripting and automation (PowerShell, Python)
Familiarity with audit and compliance frameworks
Knowledge of COV policies and standards
Company
cyberThink Inc
cyber think is a staffing and recruiting company specializing in IT staffing and recruitment services.
H1B Sponsorship
cyberThink Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (77)
2022 (122)
2021 (156)
2020 (345)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-07-29Acquired
Leadership Team
Ravinder S. Thind
Founder, President, and CEO
James Lombardo
Executive Vice President and Founding Partner
Company data provided by crunchbase