Beiersdorf · 12 hours ago
E-Commerce Analyst, Amazon
Stamford, CT
Full-time
Hybrid
Entry Level
1+ years expBeiersdorf is a global company focused on innovative skin and sun care solutions. They are seeking an E-Commerce Analyst to manage the operational health of their Amazon business, ensuring product catalog accuracy and resolving issues within the Amazon Vendor Central platform.
BeautyHealth CareManufacturingService Industry
Responsibilities
Amazon Order Confirmation:
Amazon Order Receipt and Confirmation: Analyze the weekly orders received from Amazon every Monday, check for data related errors (e.g., incorrect ASINs), liaise with Demand Planning to secure confirmation rate and share out final confirmed order details with the organization
Digital Shelf & Catalog Hygiene: Routine PDP audits: Proactively and routinely check the Product Detail Pages (PDPs) of our key products to ensure promos and variations are live and accurate. Conduct competitor scraping and capture promo, placement and content executions during key event periods
Variation strategy execution and maintenance: Fully own assortment variation execution and maintenance, coordinating and escalating deviations with Account team and CSMs as needed
Unauthorized 3P seller monitoring: Regularly monitor our PDPs to identify and flag unauthorized third-party (3P) sellers who may have won the Buy Box, altered content, or are violating our brand policies
Brand Registry case management: Act as the primary owner for raising and managing cases within Amazon Brand Registry to address issues such as trademark infringement, counterfeit products, or incorrect content contributions from other sellers
Pricing Integrity & Monitoring:
Price tracking: Routinely monitor the pricing of our key products on their Amazon PDPs
Price-match identification: Identify and document instances where Amazon is automatically price-matching a lower price at other key retailers (e.g., Walmart.com, Target.com
MAPP violation monitoring: Track and document any violations of Beiersdorf's Minimum Advertised Price Policy (MAPP) by either Amazon's retail offer or third-party sellers
Escalation & reporting: Immediately escalate all identified pricing issues to the Account Manager or Account Director, as relevant, for commercial review and action. Maintain a tracker of all identified pricing discrepancies
Buy Box suppression: Flag any instances where pricing issues lead to a "suppressed Buy Box" where Amazon removes the primary offer from the product page
Operational Health & Case Management:
Andon Cord & product suppression resolution: Take immediate ownership of any "Andon Cord" pull or product suppression. Investigate the root cause and raise detailed support tickets with Amazon to resolve the issue and get the product back online as quickly as possible
Master of case management: Serve as the team's expert in opening, tracking, and relentlessly following up on all support tickets with Amazon Vendor Central support to resolve a wide range of operational, catalog, and financial issues
New Item Setup (NIS) & Content Execution
Reporting and Data Support
Qualification
Required
1-3 years of experience in an eCommerce, operations, or administrative role
Direct experience working within the Amazon ecosystem is a huge plus
Proficiency in Excel is required for reporting tasks (e.g., VLOOKUPs, data formatting, basic pivot tables)
High attention to detail
Tenacious problem-solver
Highly organized
Collaborative team player
Ownership mindset
Preferred
Direct, hands-on experience navigating and using Amazon Vendor Central is strongly preferred
Experience with ISTA6 testing and certification
Experience with retail customer web portals such as AMZ Vendor Central, Profitero, and 3rd party sales analytics software
Experience with SAP R3 a plus
Benefits
Generous and flexible PTO policy
Paid Parental Leave
Comprehensive Wellness and Benefits program
Cash Balance Plan (similar to a pension)
401k match
Established Employee Resource Groups/affinity groups help to grow important connections and belonging with other colleagues
Dynamic work model – hybrid (at least 3 days on-site)
Company
Beiersdorf
Beiersdorf is a skin care product manufacturing company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jessica MacDaniel
Senior Human Resources Business Partner
Marissa Staffieri
HR Business Partner, Sales & Shopper Customer Marketing
Recent News
Global Cosmetics News
2026-01-16
Global Cosmetics News
2026-01-11
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