Diversified USA · 19 hours ago
Registration Coordinator
United States
Full-time
Remote
Entry Level
1+ years expDiversified USA is seeking a Registration Coordinator to support event operations. This role focuses on coordinating and executing registration-related activities for events, ensuring seamless logistics and exceptional attendee experiences.
Media Production
Responsibilities
Design, test, and maintain multiple online event registration pages, ensuring accuracy and optimal user experience through rigorous quality assurance protocols
Collaborate strategically with event teams and vendors to develop and execute registration strategies that align with attendance and revenue goals
Serve as the primary point of contact for registration-related inquiries, providing timely support and troubleshooting assistance to both internal stakeholders and external customers
Generate custom registration reports to support data-driven decision-making and assist the Registration Manager with invoice processing and financial documentation
Manage all aspects of onsite registration logistics, including the creation of detailed layouts and staging guides that specify signage, technology, electrical, and furnishing requirements
Research and contract with local staffing agencies, coordinate temporary staffing needs, and travel to events to oversee onsite registration operations and staff management
Maintain the relationship with the registration vendor call center, ensuring seamless support and communication
Provide technical assistance for event mobile apps for both internal and external customers
Deliver training on registration platforms to internal stakeholders, including new hires and existing users
Monitor and respond to incoming customer inquiries through a centralized team email inbox, ensuring timely and professional communication
Perform additional duties as needed to support departmental objectives
Qualification
Required
1-2 years of experience in an office or professional environment
Strong organizational capabilities and attention to detail
Proficient in Microsoft Suite
Proficient in Excel
Thrive in a dynamic, team-oriented environment
Ability to work independently, collaboratively, and in leadership capacities
Strong organizational skills with proven ability to prioritize tasks
Ability to manage multiple projects simultaneously and meet tight deadlines
Exceptional attention to detail and commitment to accuracy in all work deliverables
Natural curiosity and innovative thinking
Ability to identify opportunities to optimize processes and improve efficiency
Versatile team player, willing to support cross-functional initiatives
Ability to adapt quickly to shifting priorities
Effective communication across all levels of the organization, both verbally and in writing
Self-motivated, results-driven approach that demonstrates initiative and accountability
Preferred
Experience with registration software, including Cvent, Workfront, Smartsheet and/or Jira
Company
Diversified USA
Diversified (formerly Diversified Communications) is a leading international events and digital media company with a portfolio of face-to-face trade exhibitions and conferences and digital communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Clancy
Chief Financial Officer
Whit Mitchell
Chief Financial Officer
Company data provided by crunchbase