TekWissen ® · 4 days ago
HR Consultant 2
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. They are seeking an HR Consultant 2 to provide assistance with human resource processes, maintain employee records, and ensure compliance with HR regulations. The role involves coordinating new hire orientation and providing excellent customer service to employees.
Responsibilities
Provides assistance with and facilitates the human resource process for all Center staff: Administer employee benefits and performance evaluation programs; maintain human resources records; prepares and edits job descriptions and orients new employees
Assists in maintenance of employee data information; accurately process new employees, terminations, promotions and salary adjustments; provide reports as requested by department Manager and/or Director
Maintains and monitors the Center's performance appraisal system; prepares and distributes reports in accordance to departmental policies as needed
Monitors, arranges and conducts benefit orientation, open enrollment and benefit add/drops related to qualifying events; assists with benefit claims resolution working with vendors and staff; ensures appropriate documents are received and provided to appropriate benefit companies timely in compliance with COBRA and ERISA regulations
Assists with new employee hire process; recruitment, employment agreements, employment offers, recruitment packets, job postings as needed
Coordinates new hire orientation with all presenters, monitors and modifies presentation when applicable; tracks and reviews employee orientation surveys and makes modifications based on survey feedback as necessary
Provides excellent internal/external customer service, by responding to inquiries within twenty-four hours
Assists in preparation of job descriptions; reviews job descriptions annually for accuracy, proposes changes and makes revisions as needed
Performs other related duties as assigned
Provides centralized human resource services spanning payroll, benefits and other transactions through the HR service center (HRSC)
Ensures efficiency of service center operations, technology and transaction processes
Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs
Coordinates services with the human resource information systems, human resource program managers and technology specialists
Responds to inquiries to the Human Resources Service Center via telephone or the case management tool in a fast-paced environment, identifying and escalating process inefficiencies and failures
Utilizes case management tools to track, monitor, and respond to requests from employees, leaders, vendors, and applicants
Utilizes standard operating procedures and policies to assist employees, leaders, vendors, and applicants on a wide variety of detailed HR related topics
Ensures employment files align with departmental guidelines and regulatory requirements by completing file audits for both new hires and transfers
Conducts regular audits and reviews of HR service delivery processes, systems, and documentation to ensure compliance with internal policies, legal requirements, and industry standards
Completes termination requests within applicable systems; corrects file feed exceptions
Works with HR partners to complete weekly, monthly, and annual reporting and audits as needed, leading the documentation of HR service processes for the HR service center
Participates in the development and delivery of training for internal staff, specialist groups, or others as needed
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity
Qualification
Required
Bachelors in Human Resources Management or equivalent years of experience (2:1 ratio)
Minimum (2) years office/clerical support experience in HR related field
Typing of at least 40 wpm
Must be able to travel to clinics within San Antonio and Kyle areas
Must be able to travel for training, seminars and conferences
Must be able to work a flexible work schedule as needed
Knowledge of business office operations, of filing and administrative clerical operations
Proficient with Windows 2000 Microsoft Package (Word, Excel, Powerpoint, etc.)
Ability to communicate effectively both orally and in writing with employees and the general public
Ability to maintain confidentiality in daily operations
Ability to conduct daily duties in a professional appearance and manner
Three or more years of experience in a HR related discipline
Preferred
HR Systems & Case Management Proficiency
Regulatory & Policy Compliance
Communication & Customer Service
Analytical & Problem-Solving Skills
Collaboration
Company
TekWissen ®
Welcome TekWissen, your premier partner in technology consulting, workforce solutions, payroll services, procurement, managed services, global capability centers, and venture capital support, specifically tailored for startups in the human capital sector.
H1B Sponsorship
TekWissen ® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2025 (5)
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2020 (17)
Funding
Current Stage
Late StageCompany data provided by crunchbase